Customer Care Agent — Flexible Hours & Growth Opportunities

Synlink Recruitment Outsourcing Co. Inc.; Misamis Occidental; On-site; PHP 304,668 - 364,932; Full time

Benefits offered by this job

HMO coverage

Meal allowance

Wellness programs

Career growth opportunities

Job summary

Synlink Recruitment Outsourcing Co. Inc. is looking for a Call Center Agent in Misamis Occidental. As the first point of contact for customers, you will resolve inquiries and issues, ensuring exceptional service delivery.

This full-time position requires active listening, computer skills, and the ability to work onsite and on shifting schedules, including nights. Competitive salary, sign-on bonuses, and comprehensive benefits including HMO coverage are offered.

Qualifications

• With or without prior call center experience.
• Basic computer navigation skills.
• Willing to work onsite and on shifting schedules.

Responsibilities

• Handle inbound and/or outbound customer calls.
• Provide accurate information on products and services.
• Troubleshoot basic technical or account-related concerns.
• Process orders, returns, and refunds.
• Document customer interactions in the system.

Skills

Active listening

Multitasking

Adaptability

Teamwork

Education

High school graduate or equivalent

Job description

Synlink Recruitment Outsourcing Co. Inc. is looking for a Call Center Agent in Misamis Occidental. As the first point of contact for customers, you will resolve inquiries and issues, ensuring exceptional service delivery.

This full-time position requires active listening, computer skills, and the ability to work onsite and on shifting schedules, including nights. Competitive salary, sign-on bonuses, and comprehensive benefits including HMO coverage are offered.