Onsite Customer Service Pro – Growth & Training (CDMX)

Qualfon; Mexico; On-site; PHP 427,807 - 534,759; Full time

Benefits offered by this job

Competitive salary plus performance bonus

Opportunities for career growth

100% paid training

Job summary

Qualfon is hiring onsite Customer Service Representatives in Mexico City. This role involves providing high-quality customer support for a grocery delivery service and managing multiple tasks efficiently. Candidates should possess advanced English skills, have 1-2 years of customer service experience, and be able to type accurately. Qualfon offers competitive salaries, performance bonuses, and 100% paid training, making it a great opportunity for growth and development in a positive work environment.

Qualifications

• 1-2 years of experience in BPO or customer service.
• Ability to type 25 words per minute with 90% accuracy.
• Availability to work rotating shifts.
• 18 years or older with complete documentation.

Responsibilities

• Provide high-quality customer service.
• Resolve inquiries with empathy and professionalism.
• Manage multiple tasks while delivering exceptional service.

Skills

Advanced English (B2+ − C1)

Problem-solving

Multitasking skills

Positive attitude

Education

High school diploma

Tools

MS Office

Job description

Qualfon is hiring onsite Customer Service Representatives in Mexico City. This role involves providing high-quality customer support for a grocery delivery service and managing multiple tasks efficiently. Candidates should possess advanced English skills, have 1-2 years of customer service experience, and be able to type accurately. Qualfon offers competitive salaries, performance bonuses, and 100% paid training, making it a great opportunity for growth and development in a positive work environment.