Onsite CSR — Customer Support with Signing Bonus

Concentrix Philippines; Metro Manila; On-site; PHP 161,000 - 268,000; Full time

Benefits offered by this job

Signing bonus ₱30,000

Salary up to ₱24,000 monthly

Job summary

Concentrix Philippines at the San Lazaro site is seeking a Customer Service Representative to assist customers with inquiries, concerns, and requests while delivering excellent service onsite. You will maintain professionalism, accurately document interactions, and strive for customer satisfaction.

We offer a salary up to ₱24,000 monthly and a signing bonus of ₱30,000. The role requires willingness to work onsite and to cover shifting schedules as needed.

Qualifications

• At least 6 months of customer-facing experience
• Excellent communication and interpersonal skills
• Customer-oriented and professional
• Willing to work onsite
• Willing to work on shifting schedules

Responsibilities

• Assist customers with inquiries, concerns and requests while delivering excellent service
• Maintain professionalism and document customer interactions accurately
• Ensure customer satisfaction through effective problem solving

Skills

Customer-facing experience

Communication skills

Interpersonal skills

Customer-oriented

On-site readiness

Job description

Concentrix Philippines at the San Lazaro site is seeking a Customer Service Representative to assist customers with inquiries, concerns, and requests while delivering excellent service onsite. You will maintain professionalism, accurately document interactions, and strive for customer satisfaction.

We offer a salary up to ₱24,000 monthly and a signing bonus of ₱30,000. The role requires willingness to work onsite and to cover shifting schedules as needed.