Onsite CSR in Taguig - Up to PHP 24K/Month

Concentrix Philippines; Taguig; On-site; PHP 244,000 - 292,000; Full time

Benefits offered by this job

Career growth and development

Training and skills development

Professional and supportive work环境

Job summary

Concentrix Philippines in Taguig City is hiring a Customer Service Representative (CSR) to handle inbound/outbound calls, provide accurate information, and ensure a positive customer experience.

Earn up to 24,000 PHP monthly with opportunities for training, growth, and career development in a supportive BPO environment.

The role requires high school or senior high school, good English, basic computer skills, and willingness to work on shifting schedules onsite in Taguig.

Qualifications

• At least High School or Senior High School Graduate.
• Good English communication and interpersonal skills.
• Basic computer navigation skills.
• Strong problem-solving and customer service skills.
• Willing to work on a shifting schedule.
• Willing to work onsite in Taguig City.
• Previous BPO or customer service experience is an advantage, depending on account requirements.

Responsibilities

• Handle customer inquiries and concerns through inbound and/or outbound calls.
• Provide accurate information and appropriate solutions to customer concerns.
• Assist customers with account-related questions, requests, and service issues.
• Maintain professionalism and deliver a positive customer experience.
• Document customer interactions and update records accurately.
• Meet individual and team performance goals.

Skills

English communication

Customer service

Problem solving

Shift work

Onsite in Taguig

Job description

Concentrix Philippines in Taguig City is hiring a Customer Service Representative (CSR) to handle inbound/outbound calls, provide accurate information, and ensure a positive customer experience.

Earn up to 24,000 PHP monthly with opportunities for training, growth, and career development in a supportive BPO environment.

The role requires high school or senior high school, good English, basic computer skills, and willingness to work on shifting schedules onsite in Taguig.