Onsite Call Center Specialist - 0–2 Years

Metacom Careers; Cavite City; On-site; PHP 223,200 - 357,120; Full time

Benefits offered by this job

Performance Bonus

Incentives

HMO

Job Training

Professional Development

Job summary

Metacom Careers in Cavite City (On-site) is hiring for an entry-level Customer Service Representative. No experience required; a High School Diploma or equivalent is accepted.

The role involves answering incoming calls, resolving inquiries, and documenting customer interactions while maintaining accurate records. You will collaborate with teammates to improve service quality and use basic technical systems.

Qualifications

• Educational Qualifications: High School Diploma or equivalent.
• Experience Level: 0–2 years (Fresh graduates encouraged to apply).
• Skills: Proficiency in English language.
• Skills: Excellent customer service orientation.
• Qualities: Team player with good organizational skills.
• Skills: Basic technical skills.

Responsibilities

• Answer incoming calls and provide information to customers efficiently.
• Resolve customer inquiries and complaints in a timely and professional manner.
• Document customer interactions and maintain accurate records.
• Collaborate with team members to improve service quality.
• Utilize technical systems to assist customers effectively.

Skills

Interpersonal Skills

English Language

Customer Service

Team Player

Technical Skills

People Skills

Organizational Skills

Education

High School Diploma or equivalent

Job description

Metacom Careers in Cavite City (On-site) is hiring for an entry-level Customer Service Representative. No experience required; a High School Diploma or equivalent is accepted.

The role involves answering incoming calls, resolving inquiries, and documenting customer interactions while maintaining accurate records. You will collaborate with teammates to improve service quality and use basic technical systems.