Online Sales Consultant (Social Media & Customer Care)

Dempsey Resource Management; Philippines; On-site; PHP 180,000 - 240,000; Full time

Job summary

Dempsey Resource Management in the Philippines is seeking a customer-focused sales assistant with experience in selling on Facebook, Shopee, Lazada and TikTok.

The role requires strong communication, ability to respond to inquiries, assist walk-in customers and manage online orders across social platforms with attention to detail.

You will maintain proper documentation of sales and transactions and provide excellent customer service while handling queries professionally.

Qualifications

• Experience in sales and online selling across platforms (FB, Shopee, Lazada, TikTok).
• Strong communication skills with customers and colleagues.
• Knowledge of social media selling platforms and seller centers.
• Organized and detail oriented in handling orders.

Responsibilities

• Assist walk-in customers.
• Respond to inquiries on FB page, online messages, and customer questions.
• Monitor and process customer orders.
• Provide excellent customer service and handle complaints professionally.
• Maintain proper documentation of sales and transactions.

Skills

Sales experience

Online selling

Social media selling

Strong communication

Organized order handling

Job description

Dempsey Resource Management in the Philippines is seeking a customer-focused sales assistant with experience in selling on Facebook, Shopee, Lazada and TikTok.

The role requires strong communication, ability to respond to inquiries, assist walk-in customers and manage online orders across social platforms with attention to detail.

You will maintain proper documentation of sales and transactions and provide excellent customer service while handling queries professionally.