On-Site Warehouse Logistics Support Specialist

J-K Network Services; Laguna; On-site; PHP 279,000 - 390,600; Full time

Benefits offered by this job

Performance Bonus

Incentives

HMO

13th month pay

Sick Leave Credits

Vacation Leave Credits

Free Parking

Company Events

Job summary

A logistics services provider is seeking a Warehouse Customer Service Representative to manage customer inquiries and process orders. The ideal candidate will have a Bachelor's degree and at least 1 year of experience in customer service, preferably within warehouse or logistics operations. Responsibilities include updating customers on inventory and delivery schedules and ensuring timely order processing. This is a full-time on-site role in Laguna, Philippines, offering performance bonuses and health benefits.

Qualifications

• At least 1 year of customer service experience within warehouse or logistics operations.
• Experience working in a customer-focused distribution environment.
• Willing to work fully on-site.

Responsibilities

• Answer customer inquiries and process orders via phone and email.
• Provide updates on inventory, shipment status, and delivery schedules.
• Coordinate with warehouse and transport teams for timely order dispatch.
• Prepare and maintain shipping documents, invoices, and system records.
• Follow up on orders and assist in resolving delivery or customer issues.

Skills

Customer service experience

Communication skills

Organization

Education

Bachelor’s Degree Holder

Job description

A logistics services provider is seeking a Warehouse Customer Service Representative to manage customer inquiries and process orders. The ideal candidate will have a Bachelor's degree and at least 1 year of experience in customer service, preferably within warehouse or logistics operations. Responsibilities include updating customers on inventory and delivery schedules and ensuring timely order processing. This is a full-time on-site role in Laguna, Philippines, offering performance bonuses and health benefits.