On-site Customer Support Specialist with HMO & Perks

Synlink Recruitment Outsourcing Co. Inc.; Muntinlupa; On-site; PHP 200,880 - 290,160; Full time

Benefits offered by this job

HMO

Incentives

Job summary

Synlink Recruitment Outsourcing Co. Inc. is seeking a frontline Recruitment Sourcing Associate to join our on-site team in Muntinlupa.

This entry-level role welcomes high school graduates and involves handling customer inquiries, updating accounts, and resolving product questions. You will route complex issues to the appropriate department, document interactions in our system, and help maintain smooth customer service operations.

Qualifications

• No experience required; suitable for high school graduates.
• Strong communication and customer service skills are preferred.

Responsibilities

• Help Customers: Answer incoming calls and assist customers with inquiries, account updates, or product troubleshooting.
• Solve Problems: Listen to customer concerns, find the root cause of their issues, and provide clear, helpful solutions.
• Record Details: Document all customer interactions and updates accurately in our computer system.
• Route Calls: Transfer complex issues to the right department or supervisor when necessary.

Skills

Customer service

Communication

Problem solving

Education

High school diploma

Job description

Synlink Recruitment Outsourcing Co. Inc. is seeking a frontline Recruitment Sourcing Associate to join our on-site team in Muntinlupa.

This entry-level role welcomes high school graduates and involves handling customer inquiries, updating accounts, and resolving product questions. You will route complex issues to the appropriate department, document interactions in our system, and help maintain smooth customer service operations.