Entry-Level Customer Support Associate — Flexible Hours, HMO

Synlink Recruitment Outsourcing Co. Inc.; Muntinlupa; On-site; PHP 200,880 - 312,480; Full time

Benefits offered by this job

Incentives

HMO

Flexible hours

Job summary

Synlink Recruitment Outsourcing Co. Inc. in the Philippines is seeking a Customer Service Representative to handle inquiries and complaints via phone, email or chat.

This on-site role at Ground Floor, Alabang, Metro Manila welcomes High School graduates and offers a friendly office environment with potential for professional growth. You will provide accurate information about products and services, resolve issues promptly, document customer interactions, and collaborate with teammates to

Qualifications

• High School Diploma or equivalent required.
• Entry-level position; no prior experience required.
• Excellent verbal and written communication skills.
• Patience, empathy, and a customer-centric attitude.

Responsibilities

• Assist customers with inquiries and complaints via phone, email, or chat.
• Provide accurate information about products and services to enhance customer satisfaction.
• Resolve issues efficiently while maintaining a positive customer experience.
• Document customer interactions and feedback for continuous improvement.
• Collaborate with team members to improve service delivery and overall customer experience.

Skills

Communication

Problem-solving

Customer-centric attitude

Education

High School Diploma or equivalent

Job description

Synlink Recruitment Outsourcing Co. Inc. in the Philippines is seeking a Customer Service Representative to handle inquiries and complaints via phone, email or chat.

This on-site role at Ground Floor, Alabang, Metro Manila welcomes High School graduates and offers a friendly office environment with potential for professional growth. You will provide accurate information about products and services, resolve issues promptly, document customer interactions, and collaborate with teammates to