Officer, Operations Senior Analyst, AML Operations (Manila)

Bank of America; Taguig; On-site; PHP 600,000 - 900,000; Full time

Job summary

Bank of America is seeking an AML/KYC specialist for its Periodic Refresh Team within Global Banking & Global Markets Operations. The role focuses on ensuring regulatory-compliant refresh reviews, document gap analyses, and support across audits and remediation efforts.

The team collaborates with cross-regional groups to implement evolving regulatory requirements. You will work in Manila and join a culture that values responsible growth, inclusion, and a strong emphasis on career development and

Qualifications

• 3-5 years’ experience in AML/KYC.
• Familiar with governing corporate KYC regulations.
• CAMS or AML certification preferred.
• Strong MS Office skills (PowerPoint, Excel, Word).
• Proactive with process improvements and cross-team collaboration.

Responsibilities

• Perform document gap analysis to ensure regulatory compliance.
• Conduct CKYC processes and ensure timeliness.
• Support periodic refresh reviews and related validations.
• Monitor regulatory changes and implement new requirements.
• Collaborate with Banking, Sales, and cross-regional teams as needed.
• Coordinate with MLRO for required approvals to complete refreshes on time.
• Identify and mitigate non-compliance risks in KYC processes.
• Assist in audits and remediation efforts with tight deadlines.
• Prepare MIS and control reports for stakeholders queries.

Skills

AML/KYC

Regulatory knowledge

Documentation review

MS Office proficiency

Self-starter

Education

CAMS or AML certification

Tools

Microsoft Office

Job description

Company Overview

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection.

We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.

Being a Great Place to Work and providing a culture of caring is core to how we drive Responsible Growth.

We are intentional about fostering an inclusive workplace where every teammate has the opportunity to succeed, build a career and contribute to our shared success.

We value the unique perspectives individuals bring from all backgrounds and career paths - whether shaped by military service, community college education, or a wide range of work and life experiences.

This includes attracting and developing exceptional talent, recognizing and rewarding performance, and supporting our teammates’ physical, emotional, and financial wellness through affordable, competitive and flexible benefits.

These journeys foster resilience, leadership and innovation, strengthening our workforce and positively impact the communities we serve.

Bank of America is committed to an in-office culture that supports collaboration, engagement, and career development.

Our approach includes clear in-office expectations, while providing an appropriate level of flexibility based on role-specific responsibilities and business needs.

At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact.

Join us!

Job Description

Job Description: The Periodic refresh Team are a part of Global Banking & Global Markets Operations which ensures the Periodic Refresh or reviews are completed within the stipulated timelines as per their dynamic risk rating. The Team works with refresh analyst globally and ensures the regulations for corporate clients are satisfied. The Team more over acts as a support function and performs processes like Document Gap analysis, Document Reviews and Enrichment of cases. The team participates in periodic internal and external audits, regulatory submissions and furnish refresh datapoints to relevant stakeholders.

Responsibilities

• Perform document Gap analysis with available documents and ensure it meets the regulation.
• Perform CKYC Process and ensure timeliness.
• Provide support to Periodic Refresh or reviews by conducting required validations and other sub processes that might be required to fulfill the checklist.
• Be well versed & ensure any new regulations improvised/altered or added by regulator are put to implementation.
• Partner with colleagues in Banking, Sales, FLU cross regional teams and other groups as needed.
• Partner with MLRO for cases where guidance or relevant approvals are required to help complete refreshes on time.
• Monitor and understand the risks and impacts of non‑compliance with KYC processes, including restrictions, closures.
• Participate in internal & external audits which requires deep research and investigation skills.
• Provide support in any remediations which might have tight deadlines.
• Prepare the MIS & Control reports and ensure the various stakeholders queries are answered.
• Challenging the status quo and suggest process streamlining where required.
• Embrace a collaborative and output‑oriented culture.

Required Qualifications

• 3-5 years’ experience in Anti‑Money Laundering (AML)/ Know your customer (KYC).
• Well versed with Country regulations for corporate customer KYC’s.
• Preferred: Certified Anti‑Money Laundering Specialist ("CAMS") or any other AML /KYC certifications.
• Knowledge of AML CDD policy and standards, industry practices in AML CDD, including legal entities in global jurisdictions.
• Initiative: Identify process improvements, demonstrate a "self‑starter" behavior and a willingness to help others, and show potential to require minimal supervision.
• Excellent proficiency using Microsoft office products, particularly Microsoft PowerPoint, Excel, Word

Desired Qualifications

• Excellent interpersonal skills for motivation, collaboration and encouragement
• Excellent communication skills to demonstrate collaborations with various groups as and when required.

Working Hours

MNL 9:00 AM – 6:00 PM, with required flexibility in order to complete refresh within the time‑period

Company Culture

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day. One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world.

We’re devoted to being a diverse and inclusive workplace for everyone.

We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well‑being.

Bank of America believes both in the importance of working together and offering flexibility to our employees.

We use a multi‑faced approach for flexibility, depending on the various roles in our organization.

Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference.

Join us!

Partnering Locally

Learn about some of the ways Bank of America is making a difference in the communities we serve.

Global Impact

Learn about the six areas that guide Bank of America’s efforts to help make financial lives better for customers, clients, communities and our teammates.

Opportunity and Inclusion

Each employee brings unique skills, background and opinions.

We see opportunity and inclusion as our platform for innovation and a key component in our success.

Our Values

Learn about our four values that represent what we believe.