Officer In Charge

Koko Mart Trading Inc.; Cavite City; On-site; PHP 279,000 - 334,800; Full time

Job summary

A retail company is seeking an Officer-in-Charge in Cavite City. The role involves overseeing daily store operations, supervising staff, ensuring excellent customer service, and managing inventory. Candidates should have 1-2 years of experience in retail or related operations, strong leadership skills, and the ability to manage POS systems. This full-time position requires willingness to work on-site and adaptable to shifting schedules.

Qualifications

• At least 1–2 years experience in retail, cashiering, or store operations.
• Strong leadership and decision-making skills.
• Knowledge of POS systems and cash handling procedures.
• Detail-oriented, organized, and reliable.
• Good communication and customer service skills.

Responsibilities

• Supervise daily store operations including opening and closing procedures.
• Monitor staff performance and ensure proper workflow.
• Act as Store Manager when the Store Manager is not present.
• Ensure achievement of sales targets and support store sales operations.
• Handle customer concerns and resolve complaints.

Skills

Leadership

Customer Management

Excellent Communication Skills

Attention to Detail

Inventory Management

Teamwork

Job description

On-site - Cavite 1-3 Yrs Exp High/Senior High School Full-time

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Job Description

The Officer-in-Charge (OIC) oversees the daily operations of the retail store, ensuring smooth sales flow, accurate cash handling, proper inventory management, and excellent customer service. The role acts as the second-in-command and performs Store Manager duties when the Store Manager is not present.

Qualifications

• At least 1–2 years experience in retail, cashiering, or store operations (preferred)
• Strong leadership and decision-making skills
• Knowledge of POS systems and cash handling procedures
• Detail-oriented, organized, and reliable
• Good communication and customer service skills
• Willing to work on-site and on shifting schedules

Responsibilities

Store Operations & Leadership

• Supervise daily store operations including opening and closing procedures
• Monitor staff performance and ensure proper workflow
• Act as Store Manager when the Store Manager is not present
• Ensure achievement of sales targets and support store sales operations
• Handle customer concerns and resolve complaints
• Maintain high customer service standards
• Operate POS system and handle daily cash transactions
• Prepare and reconcile daily sales reports and remittances
• Ensure accuracy of discounts, prices, and promotions

Inventory Management

• Monitor stock levels and coordinate replenishment
• Assist in inventory counting and reconciliation
• Ensure proper merchandising and product display

Reporting & Coordination

• Report sales, inventory, and operational issues to management
• Coordinate with management for store concerns and improvements

Leadership, Customer Management, Excellent Communication Skills, Strong Work Ethic, Merchandising, Inventory Management, Teamwork, Attention to Detail, Written and Verbal Communication Skills, Computer Literate, Sales Training

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HR Officer Koko Mart Trading Inc.

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