At TriCity Medical Center (located in Pasig City) as well as generic hospital frameworks, a Nurse Supervisor (or Nursing Supervisor) bridges the gap between frontline clinical care and upper-level nursing administration. They directly manage unit workflows, oversee staff performance, and ensure smooth operational standards on designated shifts.
Qualifications
- Education: Graduate of a Bachelor of Science in Nursing (BSN).
- Licensure: Active and valid Registered Nurse (RN) license issued by the Professional Regulation Commission (PRC).
- Experience: Minimum of 2 to 5 years of clinical nursing experience, with at least 1 to 2 years serving in a leadership, head nurse, or supervisory capacity within a hospital or clinic setting.
- Certifications: Basic Life Support (BLS) and Advanced Cardiovascular Life Support (ACLS) certifications are typically required or highly preferred.
- Core Skills: Strong team management, quick problem-solving abilities, high stress tolerance, and clear communication skills for dealing with patients, families, and physicians.
Job Description & Responsibilities
- Clinical Management: Supervise the daily nursing operations of assigned units or shifts, ensuring all legal regulations, hospital workflows, and patient care standards are met.
- Staff Scheduling & Assignment: Plan, prioritize, and assign nurses’ shifts and specific patient distributions based on case complexity and staffing levels.
- Performance & Mentorship: Monitor, coach, and evaluate the performance of staff nurses and clinical aides; assist with onboarding and training new team members.
- Escalation & Advocacy: Serve as the first point of contact for resolving staff concerns, handling patient or family complaints, and bridging communications between doctors and nursing staff.
- Reporting & Records Compliance: Audit and review clinical records, maintain patient files following strict data privacy/quality standards, and prepare shift productivity or census reports for the Chief Nurse.
- Administrative Support: Act as the lead authority on the floor in the absence of upper management (like the Director of Nursing or Chief Nurse), ensuring safety, infection control protocols, and resource allocation are smoothly sustained.