Nurse Case Management Support for US Workers’ Comp

Genfinity Philippines, Inc.; Philippines; On-site; PHP 424,000 - 580,000; Full time

Job summary

Genfinity Philippines, Inc. is seeking a nurse-based specialist in the Philippines to support Nurse Case Management for US workers’ compensation claims.

The role provides clinical-administrative support, ensuring timely communications, documentation, and file updates under the direction of the Nurse Case Manager. Qualified candidates hold an active nursing license in the Philippines (and US licensure preferred) with at least one year of US healthcare experience.

Qualifications

• Active nursing license in the Philippines and the US is preferred.
• At least 1 year of experience supporting US healthcare.
• Experience in Workers’ Compensation or related clinical operations is preferred.
• Excellent written and verbal communication skills.
• Strong attention to detail and organization in a fast-paced environment.
• Proficient with MS Office and EMR systems.

Responsibilities

• Confirm whether injured worker contact is permitted and document approved communication method.
• Verify employer contact details and note any special service instructions.
• Ensure compliance with jurisdictional requirements and case management protocols.
• Send welcome packet and medical records release when permitted and confirm receipt.
• Text reminders for new assignments, notices of visits, and updates from medical visits.
• Summarize new documents, accident descriptions, and medical updates in the file.
• Attach job description to the file when available in instructions.
• Provide summaries of work status and attach any forms available.
• Record treating provider information (name, specialty, contact).
• Prepare and send pre-appointment letters to medical providers as directed.
• Import savings data from ancillary services for final report.
• Perform other assigned duties as needed.

Skills

Nursing license

US healthcare experience

Attention to detail

Strong communication skills

Education

Active Nursing license (Philippines)

US nursing license (preferred)

Tools

MS Office Suite

EMR systems

Case management platforms

Job description

Genfinity Philippines, Inc. is seeking a nurse-based specialist in the Philippines to support Nurse Case Management for US workers’ compensation claims.

The role provides clinical-administrative support, ensuring timely communications, documentation, and file updates under the direction of the Nurse Case Manager. Qualified candidates hold an active nursing license in the Philippines (and US licensure preferred) with at least one year of US healthcare experience.