Nurse Case Management Assistant—USRN Support

Genfinity; Makati; On-site; PHP 600,000 - 800,000; Full time

Job summary

Genfinity is seeking a U.S.-licensed nurse based in the Philippines to support Nurse Case Management for workers’ compensation claims. The role provides clinical-administrative support to ensure timely communications, medical documentation, and case-file updates under the direction of the assigned Nurse Case Manager.

Qualifications include an active nursing license in the Philippines and the mainland U.S., at least one year of US healthcare experience, and familiarity with workers’ compensation

Qualifications

• An active nursing license in the Philippines and in the mainland US.
• At least one year experience supporting US healthcare.
• Experience in Workers’ Compensation, Utilization Review, or Case Management.
• Strong understanding of clinical documentation and provider communication.
• Excellent written and verbal communication, including professional text, email, and phone.
• Proficient with MS Office, EMR, and case management platforms.

Responsibilities

• Confirm whether injured worker contact is permitted and document approved communications.
• Confirm employer contact details and document any special instructions.
• Ensure communications comply with jurisdictional requirements and protocols.
• Send welcome packet and medical records release to the injured worker and confirm receipt.
• Send injury worker text reminders for assignments and visits.
• Summarize new document uploads and medical updates in the case file.
• Attach job description to the file when available in instructions.
• Provide summaries of work status and related forms in the file.
• Record provider information including name, specialty, and contact.
• Prepare and send pre-appointment letters to medical providers.
• Import savings data from ancillary services for final report.
• Perform other assigned duties as needed.

Skills

Nursing license PH

Nursing license US

US healthcare experience

Workers’ Compensation knowledge

Clinical documentation

Provider communication

Attention to detail

MS Office

EMR systems

Education

Bachelor of Science in Nursing

Tools

MS Office Suite

Electronic Medical Records (EMR)

Case management platforms

Job description

Genfinity is seeking a U.S.-licensed nurse based in the Philippines to support Nurse Case Management for workers’ compensation claims. The role provides clinical-administrative support to ensure timely communications, medical documentation, and case-file updates under the direction of the assigned Nurse Case Manager.

Qualifications include an active nursing license in the Philippines and the mainland U.S., at least one year of US healthcare experience, and familiarity with workers’ compensation