Now Hiring: Chat Moderator – Earn Up to 28K

Telesys BPO; Pasay; On-site; PHP 279,000 - 391,000; Full time

Benefits offered by this job

Competitive salary with performance-based incentives

HMO & dental benefits

Paid vacation and sick leave

Opportunities for promotion and career development

Wellness programs

Exclusive employee discounts

Diverse workplace

Job summary

A leading outsourcing company in Metro Manila, Pasay is looking for dedicated individuals to fill the Shipping CSR role. You will be the first point of contact for customers, handling inquiries and providing excellent service. Ideal candidates should be high school graduates with strong communication skills, and they can have or lack BPO experience. This role offers a competitive salary, performance incentives, and opportunities for career advancement within a supportive workplace.

Qualifications

• Ability to work in a fast-paced, high-volume call environment.
• Open to applicants with or without BPO experience.
• Willingness to work in shifting schedules, including nights, weekends, and holidays.
• Ability to work in a fast-paced, high-volume call environment.
• Customer service experience is a plus (training provided).
• Amenable to work shifting schedules, including nights, weekends, and holidays.

Responsibilities

• Handle inquiries and resolve concerns from customers.
• Deliver top-tier service with every interaction.
• Support customers via phone, email or chat as needed.
• Maintain accurate records and follow standard operating procedures.

Skills

Strong communication skills

Customer service experience

Education

High School graduate

Job description

Onsite Interview | 1-Day Hiring Process | Same-Day Job Offer

We’re looking for dedicated and customer-focused individuals to join our team as Shipping CSR (Encoder). In this role, you’ll serve as the first point of contact for our customers—handling inquiries, resolving concerns, and delivering top-tier service with every interaction.

What We Offer:

• Competitive salary with performance-based incentives
• HMO & dental benefits
• Paid vacation and sick leave
• Opportunities for promotion and career development
• Wellness programs and exclusive employee discounts
• A diverse, inclusive, and supportive workplace

Ready to Start?

Apply today and become part of a company that values customer care and employee growth. Join our team and start making an impact—one call at a time.

• High School graduate (college level or degree is an advantage)
• Strong communication skills—both written and verbal
• Open to applicants with or without BPO experience
• Ability to work in a fast-paced, high-volume call environment
• Customer service experience is a plus (training provided)
• Amenable to work shifting schedules, including nights, weekends, and holidays