Non-Voice CSR for Fresh Grads — Start Your BPO Career

Six Eleven Global Services and Solutions, Inc.; Cagayan de Oro; On-site; PHP 167,000 - 246,000; Full time

Benefits offered by this job

HMO Coverage

13th Month Pay

Government Benefits

Career Growth

Paid Training & Development

Supportive Work Environment

Job summary

Sixeleven in the Philippines is hiring college graduates for a non-voice customer support role. Fresh graduates are welcome and no BPO experience is required; you will handle chats and emails, provide accurate information, and maintain records.

Join a team-focused environment with training to develop skills, opportunities for growth, and a competitive package. This role supports shifting schedules and aims to deliver excellent customer experiences.

Qualifications

• College graduates with any course.
• Fresh graduates welcome; no prior BPO experience required.
• Strong written and communication skills.
• Proficient with basic computer tasks.
• Detail-oriented and able to follow instructions.
• Willing to learn and adapt to new processes.
• Team player with a positive attitude and flexibility for shift schedules.

Responsibilities

• Handle customer concerns through chat and email.
• Provide accurate information and effective solutions.
• Process customer requests and maintain accurate records.
• Work with your team to resolve concerns efficiently.
• Attend training and continuously develop your skills.
• Deliver a great customer experience through every interaction.

Skills

Fresh graduates welcome

Good written communication

Strong verbal communication

Basic computer skills

Detail-oriented

Willing to learn

Team player

Shift work willingness

Education

College degree or equivalent

Job description

Sixeleven in the Philippines is hiring college graduates for a non-voice customer support role. Fresh graduates are welcome and no BPO experience is required; you will handle chats and emails, provide accurate information, and maintain records.

Join a team-focused environment with training to develop skills, opportunities for growth, and a competitive package. This role supports shifting schedules and aims to deliver excellent customer experiences.