Non-Voice BPO Agent: Chat & Email (Beginner-Friendly)

Ibex Philippines; Muntinlupa; On-site; PHP 279,000 - 391,000; Full time

Benefits offered by this job

Competitive salary package + Allowages

Night differential (if applicable)

Performance incentives

Job summary

Ibex Philippines in Alabang, Muntinlupa, is hiring for a Non-Voice Account role. Fresh graduates and career shifters are welcomed; experience is not required. This position involves chat and email support with no calls, and offers paid training in a beginner-friendly environment.

You will follow defined workflows, document interactions accurately, and work onsite with shifting schedules. Competitive salary plus allowances and potential incentives accompany the role.

Qualifications

• Senior High School graduate or High School Graduate (Old Curriculum).
• No BPO experience required.
• Basic English communication skills.
• Willing to work onsite in Alabang, Muntinlupa.
• Open to shifting schedules.

Responsibilities

• Handle customer concerns via chat and/or email.
• Follow clear workflows and response templates.
• Ensure accurate documentation and quality responses.
• No sales pressure; no voice calls.

Skills

Basic English communication

Education

Senior High School

High School Graduate (Old Curriculum)

Job description

Ibex Philippines in Alabang, Muntinlupa, is hiring for a Non-Voice Account role. Fresh graduates and career shifters are welcomed; experience is not required. This position involves chat and email support with no calls, and offers paid training in a beginner-friendly environment.

You will follow defined workflows, document interactions accurately, and work onsite with shifting schedules. Competitive salary plus allowances and potential incentives accompany the role.