Night-Shift Sales Admin (Remote) – CRM & Orders Pro

Yempo - Your Employees Offshore; Manila; Hybrid; PHP 364,000 - 546,000; Full time

Benefits offered by this job

HMO enrollment

Additional HMO dependents

20 vacation days

7 sick days

Annual bonuses

Annual salary reviews

Free meals & drinks

Company polo shirts

Open-plan office

Prestigious clients

Job summary

Yempo - Your Employees Offshore offers a night shift Sales Administrator role in the Philippines with a choice of work from home or the office. The position includes a highly competitive weekly salary, HMO enrollment, vacation and sick days, bonuses, and frequent salary reviews.

Responsibilities include handling inbound sales inquiries, processing warranty requests, managing quotes and orders, ensuring CRM data accuracy, handling customer queries, and supporting both internal and field teams

Qualifications

• Dynamic, motivated and hungry for sales success.
• With experience in using NetSuite.
• Proven telephone-based salesexperience.
• Track record of over-achieving targets.
• Strong phone selling skills and active listening.
• Ability to upsell and cross sell relevant items to increase margin.
• Familiarity with CRM systems and practices. Experience in Asana is an advantage.
• Building effective working relationships with internal and external customers.
• Excellent communication skills.
• Ability to multi-task, prioritize, and manage time effectively.
• Ability to influence.
• Strong attention to detail.
• Skilled in negotiation.
• Experience of working with technical or complex information.

Responsibilities

• Being responsible for handling incoming sales enquiries from other team members. Processing toa high level of accuracy.
• Submitting warranty requests.
• Being accountable for sales activity and able to switch betweenclientand EPD roles whilemaintaining a high standard of customer service.
• Ensuring all quotes and feedback from customer discussions are accurately recorded on the CRMsystem and available to F2F and internal sales team members.
• Manage customer account queries
• Processing sales orders quickly and accurately, working in line with company procedures
• Keeping the data on the CRMaccurate, updatingthe numberof machines and customer categories.
• Assisting both the internal and F2F teams with admin tasks such as updating custom pricingrecords and processing F2F marketing requests.
• Being responsible forprocessingconsignmentofstock orders and transfer requests.
• Managing all sample product requests.
• Post daily activity & financial targets into company communication forums.
• Accurately log cases to record sales order issues.
• Manage ETA requests from customers with logistics.
• Request POD’s from logistics and forward to customer.
• Comply with the Organization’s Information Security Management System (ISMS), including all applicable information security policies, procedures, standards, and guidelines.

Skills

NetSuite

Telephone sales

CRM systems

Asana

Negotiation

Communication skills

Time management

Upselling

Cross-selling

Attention to detail

Tools

Asana

Job description

Yempo - Your Employees Offshore offers a night shift Sales Administrator role in the Philippines with a choice of work from home or the office. The position includes a highly competitive weekly salary, HMO enrollment, vacation and sick days, bonuses, and frequent salary reviews.

Responsibilities include handling inbound sales inquiries, processing warranty requests, managing quotes and orders, ensuring CRM data accuracy, handling customer queries, and supporting both internal and field teams