Night-Shift Patient Intake & Scheduling Coordinator

SVCPH Inc.; Cebu City; On-site; PHP 240,000 - 300,000; Full time

Benefits offered by this job

Medical coverage

Dependent HMO

Life insurance

In-house massage

Referral bonus

Career development

Leave program

Annual raise

Team culture

Team outings

Coffee & snacks

Lounge & canteen

Cebu IT Park

Job summary

Select VoiceCom in Cebu IT Park is seeking a dedicated team member for a night-shift customer service role in a home health care-focused environment. You will handle patient admissions, coordinate care by assigning case managers and clinicians, and support day-to-day operations for field staff.

The role requires at least two years of college, strong English communication, and solid computer skills. It offers a stable, long-term path with benefits and opportunities to grow within the company.

Qualifications

• Two years of college education required.
• Good English communication skills (written and spoken).
• Strong phone skills for inbound/outbound calls.
• Medical office or hospital experience is an advantage.
• Familiarity with medical terminology is an advantage.
• Ability to use computers and software (e.g. MS Office, Adobe Acrobat).
• Willing to take on new responsibilities and grow professionally.
• Willing to work remotely with team.
• Overtime may be required.
• Willing to start ASAP.
• Willing to work full-time night shift.
• Weekend work required.
• Long-term position.

Responsibilities

• Providing outstanding customer service.
• Answering inbound calls and explaining services.
• Scheduling and rescheduling appointments and managing 15+ calendars.
• Supporting the Placement Team with staffing requests.
• Assisting nursing, therapists and administrative team as needed.

Skills

English fluency

Phone skills

Computer skills

Medical terminology

Remote teamwork

Education

Two years of college

Tools

MS Office

Adobe Acrobat

Job description

Select VoiceCom in Cebu IT Park is seeking a dedicated team member for a night-shift customer service role in a home health care-focused environment. You will handle patient admissions, coordinate care by assigning case managers and clinicians, and support day-to-day operations for field staff.

The role requires at least two years of college, strong English communication, and solid computer skills. It offers a stable, long-term path with benefits and opportunities to grow within the company.