Night-Shift Patient Intake & Care Coordinator

Select VoiceCom; Cebu City; On-site; PHP 240,000 - 360,000; Full time

Benefits offered by this job

Medical/Dental coverage

Life insurance

Free weekly massage

Career development

Team outings

Coffee and snacks

Cebu IT Park office

Job summary

Select VoiceCom in Cebu IT Park is seeking a dedicated professional for a full-time night-shift role focused on admission coordination for home health services. You will handle inbound calls, explain services, schedule appointments, and assist the placement team.

The position requires at least two years of college, strong English communication, and solid computer skills. You will collaborate with nurses, therapists, and admin staff, with occasional overtime or weekend work as needed.

Qualifications

• Must have completed at least 2 years of college education.
• Good English communication skills -both written and verbal.
• Strong phone skills for inbound/outbound calling.
• Hospital or medical office experience is an advantage.
• Familiarity with medical terminology is an advantage.
• Ability to work with computers and different software packages (e.g. MS Office, Adobe Acrobat).
• Ready to take new responsibilities and grow professionally.
• Willing to ask questions and work as a part of the team, even remotely located.
• Available for occasional overtime work.
• Willing to start ASAP.
• Willing to work full-time night shift.
• Willing to work on weekends.
• Looking for a long-term position.

Responsibilities

• Providing outstanding customer service
• Answering inbound calls and explaining services
• Scheduling/rescheduling appointments and managing 15+ calendars
• Supporting the Placement Team with staffing requests
• Assisting nursing, therapists and administrative team as needed

Skills

English communication

Phone skills

Medical terminology familiarity

Teamwork

Willingness to learn

Education

Two years of college education

Tools

MS Office

Adobe Acrobat

Job description

Select VoiceCom in Cebu IT Park is seeking a dedicated professional for a full-time night-shift role focused on admission coordination for home health services. You will handle inbound calls, explain services, schedule appointments, and assist the placement team.

The position requires at least two years of college, strong English communication, and solid computer skills. You will collaborate with nurses, therapists, and admin staff, with occasional overtime or weekend work as needed.