Night-Shift Client Onboarding Senior Specialist

Alter Domus; Taguig; On-site; PHP 670,000 - 1,339,000; Full time

Benefits offered by this job

Professional accreditations

Flexible work arrangements

Extra birthday off

Mentoring program

Employee Share Plan

Employee Assistance Program

Job summary

Alter Domus is seeking a Senior Officer, Client Onboarding Support for night shift in Taguig, PH. You will execute and coordinate onboarding activities across onshore and offshore teams, ensuring adherence to processes, timelines, and governance.

Act as a liaison across Legal, Compliance, and Operations to support end-to-end onboarding and data management. You will handle KYC/AML documentation, data migration, and client transitions while maintaining robust documentation and reporting.

Qualifications

• 3+ years’ work experience in client onboarding, loan operations, or financial services or an equivalent role.
• Exposure to agency lending, loan administration, or capital markets preferred
• Working knowledge of KYC/AML and onboarding documentation
• Strong organizational skills with ability to manage multiple priorities
• Proficiency in Excel and PowerPoint; project tools a plus

Responsibilities

• Manage onboarding frameworks, including folder structures, checklists, and required setup activities (e.g., CRM, SFTP, distribution lists, bank setup, branding, platform liaison)
• Collect, process, and submit KYC documentation while supporting CAC requirements and internal compliance workflows
• Track and coordinate legal and closing documentation, including governing documents and agreements, fee letters, and closing sets, ensuring completeness and accuracy
• Partner with internal teams (Legal, Compliance, Operations) and clients to manage deliverables, follow up on open items, and meet agreed timelines
• Support execution of MSAs for sub-agent deals, including coordination and follow-ups with commercial and legal stakeholders

Skills

Client onboarding

Loan operations

Financial services

KYC/AML

Tools

Excel

PowerPoint

Job description

Alter Domus is seeking a Senior Officer, Client Onboarding Support for night shift in Taguig, PH. You will execute and coordinate onboarding activities across onshore and offshore teams, ensuring adherence to processes, timelines, and governance.

Act as a liaison across Legal, Compliance, and Operations to support end-to-end onboarding and data management. You will handle KYC/AML documentation, data migration, and client transitions while maintaining robust documentation and reporting.