Network Operations Manager

automotiveMastermind Inc.; Hinoba-an; Hybrid; PHP 7,505,000 - 10,006,000; Full time

Job summary

Mobility Global Mobility seeks a Manager, Network Operations to lead the operational core of the network organization, coordinating with the Head of Network on budget, forecasting, and a distributed team across Canada, the US, and India.

The role covers network business functions and day-to-day network operations to keep the environment healthy, with accountability for triage, monitoring, and outages, and log/change management across critical systems.

Qualifications

• Experience managing lifecycle, budget, and forecasting for network environments.
• Proven ability to operate in 24/7 critical network operations and incident response.
• Strong staff management experience with distributed teams.

Responsibilities

• Lead the network Operations team and accountable network business functions.
• Oversee lifecycle management across network assets and services.
• Run daily alarms triage, morning huddle, and outage tracking.
• Administer monitoring systems and change logging to speed recovery and maintain health.

Skills

Lifecycle management

Budget forecasting

24/7 operations

Staff management

Tools

Kentik

LogicMonitor

NodePing

Forward Networks

Job description

The Role

The Manager, Network Operations leads the operational core of the network organization, reporting to the Head of Network. The role covers two areas: the network business functions that keep the organization accountable and running, and the daily network operations that keep the environment healthy. The manager works directly with the Head of Network on budget and forecasting and leads a distributed team across Canada, the US, and India.

Responsibilities

• Network Business Functions
• Lifecycle management across network assets and services
• Financial forecasting and budget ownership
• Invoice approvals
• Purchasing for Operations and on behalf of the Cloud, Access & Edge, and DC/Campus/Colo teams
• CMDB integration and compliance
• Circuit management
• Network Operations This manager runs the team that is responsible for:
• Triage daily alarms across the environment: fix or elevate
• Run the daily morning huddle to review all open alarms
• Administer the network intelligence and monitoring systems: Kentik, LogicMonitor, NodePing, and Forward Networks
• Administer the out-of-band management network
• Sit in on all major changes to facilitate and log activity
• Track and log all outages
• During outages, use the intelligence tools to provide engineers the data needed to speed recovery
• Establish a follow-the-sun model that delivers a daily report ready for hand-off at the morning huddle and extends triage coverage across more of the day
• Team Management: Leads a distributed team across Canada, the US, and India, including internal network operations staff, contracted engineers, and contracted remote-hands function.

What We are looking for

Requirements

• Successful history of lifecycle management, budget, and forecasting
• Experience with 24/7 critical network operations, monitoring, and incident response
• Proven staff management experience with a distributed team

About Mobility Global Mobility

Global Mobility Global is a leading provider of automotive market intelligence, forecasting, and strategic insights. We help OEMs, suppliers, financial institutions, and government agencies worldwide navigate the rapidly evolving mobility landscape. By transforming complex automotive data into actionable intelligence, we enable our clients to make informed decisions on vehicle demand, electrification trends, supply chain resilience, and market opportunities across global regions. If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us! It is the policy of Mobility to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Mobility will provide reasonable accommodations for qualified individuals with disabilities. Mobility delivers Essential Intelligence® that shapes decision making. We provide the world’s leading organizations with the right data, connected technologies and expertise they need to move ahead. As part of our team, you’ll help solve complex challenges that equip businesses, governments and individuals with the knowledge to adapt to a changing economic landscape.