Network Infrastructure Operations Lead

Energy Development Corporation; Manila; On-site; PHP 900,000 - 1,800,000; Full time

Job summary

Energy Development Corporation is seeking an experienced Network Infrastructure Operations Lead to oversee proactive monitoring, incident response, and performance optimization across the organization’s network.

The role requires a IT/communications degree, 5+ years in field support with 2+ in supervision, familiarity with firewall, wireless, routers, and cabling, and willingness to travel for field deployments.

Qualifications

• Bachelor’s degree in IT, Communications, or related field.
• 5+ years in field support roles with 2+ years in supervisory capacity.
• Familiarity with firewall, wireless, router, and structured cabling.
• Willingness to travel and lead field deployment initiatives.

Responsibilities

• Ensure proactive monitoring and timely resolution of network alerts and performance issues.
• Oversee patching, firmware upgrades, and configuration backups of network appliances.
• Manage daily network health reports and escalate unresolved issues.
• Coordinate with vendors and service providers for WAN circuit issues and infrastructure support.
• Review change requests, risk assessments, and document change implementation.
• Mentor Specialists and Analysts, reviewing troubleshooting techniques and SOP compliance.
• Support after-office emergency response and critical incident resolution.
• Participate in security reviews, technical audits, and compliance reporting.
• Validate support coverage, on-call rotations, and ticket queue monitoring.
• Lead capacity reviews, reporting, and service performance tracking.
• Monitoring of daily operations across all remote site support activities.

Skills

Firewall

Wireless

Router

Structured cabling

Remote diagnostics

Organizational skills

Attention to detail

Willingness to learn

Education

Bachelor’s degree in IT, Communications, or related field

Job description

## Network Infrastructure Operations LeadApplylocations: Rockwell Business Center Sheridan North Towertime type: Full timeposted on: Posted 4 Days Agojob requisition id: JR00004578## Unleash your energy within! Be a part of the EDC Team!• Ensure proactive monitoring and timely resolution of network alerts and performance issues • Oversee patching, firmware upgrades, and configuration backups of network appliances • Manage daily network health reports and escalate unresolved issues • Coordinate with vendors and service providers for WAN circuit issues and infrastructure support • Review change requests, risk assessments, and document change implementation • Mentor Specialists and Analysts, reviewing troubleshooting techniques and SOP compliance • Support after-office emergency response and critical incident resolution • Participate in security reviews, technical audits, and compliance reporting • Validate support coverage, on-call rotations, and ticket queue monitoring • Lead capacity reviews, reporting, and service performance tracking • Monitoring of daily operations across all remote site support activities**Qualifications:**• Bachelor’s degree in IT, Communications, or related field. • 5+ years in field support roles with 2+ years in supervisory capacity. • Familiarity with firewall, wireless, router, and structured cabling. • Proficient in operational environments and remote diagnostics. • Willingness to travel and lead field deployment initiatives.• Strong organizational skills, attention to detail, and eagerness to learn.