NetSuite ERP Functional/Support Specialist – Manila

Nuvista Technologies

Philippines

On-site

PHP 600,000 - 900,000

Full time

2 days ago

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Job summary

NuVista Technologies Pte Ltd in Manila is seeking a NetSuite ERP Functional/Support Consultant to handle day-to-day functional support for ERP modules, including requirements gathering, configuration, testing, and troubleshooting of cloud-based solutions. You will respond to user queries, document solutions, and coordinate with technical teams to resolve incidents and change requests.

The role includes user training, system rollouts, and helping optimize business processes to align with

Qualifications

Strong analytical skills to interpret requirements, diagnose issues, and recommend data-driven solutions.
Customer support and satisfaction skills to manage user interactions and ensure positive service outcomes.
Technical support to provide functional troubleshooting and coordinate with technical teams.
Consulting skills to understand client processes, propose improvements, and support ERP implementations.
Experience with NetSuite ERP and cloud-based business apps (financials, CRM, HR, procurement) is highly beneficial.
Bachelor's degree in Information Technology, Business, Engineering, or related field, or equivalent experience.
Strong communication and documentation skills, with the ability to collaborate across teams.
Prior experience in a support or functional consulting role in enterprise systems is an advantage.

Responsibilities

Provide day-to-day functional support for ERP modules and related applications.
Gather requirements, configure, test, and troubleshoot cloud-based ERP solutions.
Respond to user queries, document solutions, and coordinate with technical teams on incidents and change requests.
Conduct user training and support system rollouts to ensure smooth adoption.
Identify process improvements and align with NuVista's best practices and customers' goals.
Collaborate with stakeholders to maintain high customer satisfaction and drive continuous improvement.