We are seeking a highly experienced Senior NDIS Payroll & Bookkeeping Virtual Assistant to support an Australian bookkeeping business specializing in the National Disability Insurance Scheme. The ideal candidate must have extensive experience managing complex, high-volume NDIS payroll, with the ability to process payroll for approximately 600–700 employees weekly. This is not an entry-level bookkeeping position. We need a confident, detail-oriented professional who understands NDIS payroll requirements, award rates, penalty rates, allowances, and varying shift structures. The successful candidate must be able to work independently with minimal training and quickly adapt to existing processes.
About the role
We are seeking a highly experienced Senior NDIS Payroll & Bookkeeping Virtual Assistant to support an Australian bookkeeping business specializing in the National Disability Insurance Scheme. The ideal candidate must have extensive experience managing complex, high-volume NDIS payroll, with the ability to process payroll for approximately 600–700 employees weekly. This is not an entry-level bookkeeping position. We need a confident, detail-oriented professional who understands NDIS payroll requirements, award rates, penalty rates, allowances, and varying shift structures. The successful candidate must be able to work independently with minimal training and quickly adapt to existing processes.
What you will do
- Process accurate and timely weekly payroll for approximately 600–700 NDIS employees.
- Calculate complex payroll involving varying work hours, shift structures, penalty rates, allowances, and other applicable entitlements.
- Apply relevant Australian modern awards, including the SCHADS Award where applicable.
- Review timesheets, attendance records, and payroll data to identify and resolve discrepancies.
- Ensure compliance with applicable Australian payroll legislation, award conditions, and company policies.
- Manage payroll adjustments, corrections, and reconciliations.
- Utilize PayCat and ShiftCare to manage payroll calculations, rostering information, and employee records.
- Interpret ShiftCare data and ensure accurate transfer of payroll information into PayCat.
- Review CRM and practice management system records to validate payroll requirements.
- Identify inconsistencies between scheduled shifts, completed hours, and payroll calculations.
- Troubleshoot payroll discrepancies relating to system data or integrations.
- Perform payroll-related bookkeeping, reconciliation, and financial record maintenance.
- Maintain accurate employee payroll records and supporting documentation.
- Assist with payroll reporting, financial summaries, and compliance documentation.
- Identify opportunities to improve payroll accuracy, efficiency, and workflow processes.
- Support general bookkeeping activities as required.
- Ensure high levels of accuracy when processing large volumes of complex payroll data.
- Verify award classifications, penalty rates, allowances, and employee entitlements.
- Investigate and resolve payroll discrepancies proactively.
- Maintain confidentiality and security of sensitive employee and financial information.
- Ensure payroll is completed accurately and within established deadlines.
What we are looking for
- Preferably 3+ years of relevant experience in Australian payroll, NDIS bookkeeping, or payroll administration.
- Strong hands‑on experience with NDIS payroll processing.
- Proven ability to manage high-volume payroll involving hundreds of employees.
- Strong working knowledge of Australian modern awards, particularly the SCHADS Award.
- Experience calculating complex penalty rates, allowances, overtime, and shift-based entitlements.
- Hands‑on experience with PayCat and ShiftCare is highly preferred.
- Strong ability to interpret CRM data, timesheets, rosters, and payroll reports.
- Solid understanding of payroll reconciliation, bookkeeping principles, and compliance requirements.
- Advanced attention to detail, accuracy, and problem‑solving skills.
- Excellent organisational skills and ability to meet strict payroll deadlines.
- Strong English communication skills, both written and verbal.
- Ability to work independently with minimal supervision.
What you get
- 100% remote work.
- Follow AU business hours, no graveyard shifts.
- Weekly pay through Wise every Tuesday.