Multidomain Solutions Engineer — Healthcare to CSR

Gratitude Philippines; Cebu City; On-site; PHP 335,000 - 469,000; Full time

Job summary

Gratitude Philippines is seeking a skilled candidate for a Healthcare, BFSI, Travel, Telco, CSR role to deliver high-quality solutions in Cebu City. You will collaborate with product, design, and business teams to understand requirements and drive outcomes.

The ideal candidate has strong communication, ownership, and problem-solving skills, with the ability to work independently or with a team. A Bachelor's degree or equivalent practical experience is preferred.

Qualifications

• Bachelor's degree in a relevant field or equivalent practical experience.
• HS/SHS Grad with at least 6 months BPO experience are welcome to apply.
• Relevant professional experience in a similar role.
• Strong problem-solving skills and the ability to work independently and with a team.
• Good written and verbal communication skills.

Responsibilities

• Develop, test, and maintain reliable, scalable, and user-focused solutions.
• Collaborate with product, design, and business teams to understand requirements and deliver outcomes.
• Write clean, maintainable, and well-documented work following best practices.
• Troubleshoot issues, optimize performance, and improve overall quality.
• Track progress, communicate updates clearly, and contribute to continuous improvement.

Skills

Communication

Ownership

Time management

Teamwork

Education

Bachelor's degree or equivalent

Job description

Gratitude Philippines is seeking a skilled candidate for a Healthcare, BFSI, Travel, Telco, CSR role to deliver high-quality solutions in Cebu City. You will collaborate with product, design, and business teams to understand requirements and drive outcomes.

The ideal candidate has strong communication, ownership, and problem-solving skills, with the ability to work independently or with a team. A Bachelor's degree or equivalent practical experience is preferred.