Middle Office Sr. Associate (US Hours)

HedgeServ; Manila; On-site; PHP 500,000 - 900,000; Full time

Job summary

HedgeServ in Manila is seeking a proactive Middle Office professional to support daily BAU functions, focusing on trade support, reconciliation and settlement. The role requires collaboration with clients and external vendors to ensure accurate trade activity and timely settlements.

You will work with HedgeServ applications and platforms, supporting Trade Capture, Security Master Setups and reporting, while contributing to a global Follow-the-Sun operation. US-hours availability is required.

Qualifications

• Bachelor's degree in business, accounting, or finance.
• 2–3 years in a Middle Office role or similar functions.
• Familiarity with multiple financial products including equities, options, futures, fixed income and derivatives.
• Experience in a client service oriented environment with cross-region collaboration.

Responsibilities

• Resolve daily reconciliation breaks with clients and internal teams to mitigate risk.
• Communicate with clients, vendors and stakeholders to ensure correct trade settlements.
• Develop understanding of HedgeServ applications supporting trade capture and settlements.
• Collaborate with Global Middle Office teams within a Follow-the-Sun model.
• Handover outstanding items clearly to internal teams and escalate as needed.
• Able to work during US hours.

Skills

Trade support

Reconciliation

Client communication

Excel

Analytical thinking

Multi-tasking

Attention to detail

Education

Bachelor's degree in business, accounting, or finance

Tools

CTM/NYFIX/ICELink

Trade Capture

Pricing platforms

Custodian portals

Job description

As we continue through a period of explosive growth, HedgeServ is searching for driven professionals who can make an immediate impact in our Middle Office team.

In this role a successful candidate will assist with the BAU within the HedgeServ Middle Office with a focus on trade support, reconciliation, and settlement.

Key Responsibilities

• Work with the client and internal teams to ensure daily reconciliation breaks due to activity are resolved efficiently to mitigate risk and meet deliverables.
• Communicate effectively with clients, external vendors, and internal stakeholders, in both written and verbal forms, to ensure correct settlement of trades and resolution of breaks.
• Build a deep understanding of the propriety HedgeServ applications and platforms, which support functions such as Trade Capture, Security Master Setups, the creation and delivery of sensitive client Reporting, Pricing, Trade-Matching (CTM/NYFIX/ICELink) and Trade Settlements (PB/Custodian Portals).
• Work collaboratively with the wider Middle Office teams as part of an effective Global 'Follow the Sun' model.
• Handover outstanding items to relevant internal teams and elevate issues clearly and appropriately to senior management and/or development teams when necessary.
• Amenable to work during US hours

Requirements

Education:

• Completed bachelor's degree in business, accounting, or finance

Experience:

• At least 2-3 years' experience in a Middle Office role
• Exposure to various key financial products, (i.e. Equities, Options, Futures, Fixed Income, and various derivatives) would be an asset
• Have been in a Client Service focused role, communicating effectively with clients & vendors, and working with teams across regions
• Experience using multiple applications to perform daily tasks, while maintaining appropriate risk and control measures, with high accuracy rates

Personal skills:

• IT Literate with an emphasis on Excel
• Ability to be flexible, self-motivated, and work under pressure to tight deadlines
• Strong analytical and problem-solving skills
• Ability to communicate with people in a positive and effective manner
• Ability to multi-task and succeed in a results-oriented, high-pressure environment with an understanding of the need for 100% accuracy