Medical Operations Associate

ICON Full Service & Corporate Support; Manila; Hybrid; PHP 400,000 - 600,000; Full time

Benefits offered by this job

Health insurance

Annual leave entitlements

Retirement planning

Employee assistance program

Flexible benefits

Job summary

ICON, a global healthcare intelligence and clinical research organisation, seeks a Medical Operations Associate to join our Manila-based team. You will provide medical and scientific operational support for clinical research activities, collaborating with Medical Monitors and cross-functional project teams.

Fresh graduates are welcome to apply and will work in a hybrid setup with onsite presence in Makati City 2–3 days per week.

Qualifications

• Bachelor’s degree in life sciences or related field.
• Fresh graduates are welcome to apply.
• Basic understanding of clinical research protocols and patient safety is preferred.
• Strong attention to detail and ability to manage multiple deliverables.
• Good written and verbal communication with cross-functional teams.
• Proficiency in Word, Excel, PowerPoint, and Outlook.
• Willing to work in a hybrid setup, onsite in Makati City 2-3 days per week.

Responsibilities

• Contribute to preparation and maintenance of Medical Management Plans, trackers, reports, and other deliverables.
• Participate in data-review activities related to patient safety and diagnostic results.
• Communicate with investigational sites and sponsors regarding medical-affairs matters under supervision.
• Collaborate with Project Management, Safety, Regulatory Affairs, and other teams to support study delivery.
• Participate in internal and external project meetings and teleconferences.
• Support project and financial tracking, including unit metrics and change orders.
• Maintain accurate and up-to-date documentation and project-tracking systems.
• Contribute to process-improvement initiatives and streamline workflows across Medical Affairs.

Skills

Attention to detail

Written and verbal communication

Cross-functional collaboration

Microsoft Office

Education

Bachelor’s degree in life sciences, nursing, pharmacy, or another related medical or scientific field

Tools

Microsoft Office

Job description

Medical Operations Associate - Philippines

ICON is a global healthcare intelligence and clinical research organisation united by a mission to bring new medicines and treatments to patients faster.

As a values-driven organisation, integrity, collaboration, agility, and inclusion are at the heart of how we work and interact with each other, customers, patients and suppliers.

We are currently seeking a Medical Operations Associate to join our diverse and dynamic team. In this role, you will provide medical and scientific operational support for clinical research activities, working closely with Medical Monitors and cross-functional project teams. You will help ensure that medical deliverables, safety-related data reviews, and project documentation are completed accurately and in line with study requirements.

What You Will Be Doing

• Contribute to the preparation and maintenance of Medical Management Plans, trackers, reports, and other project deliverables.
• Participate in data-review activities related to patient safety and diagnostic results.
• Communicate with investigational sites and sponsors regarding medical-affairs matters under appropriate supervision.
• Collaborate with Project Management, Safety, Regulatory Affairs, and other operational teams to support effective study delivery.
• Participate in internal and external project meetings and teleconferences, as required.
• Support project and financial tracking, including unit metrics, out-of-scope activities, and change orders.
• Maintain accurate and up-to-date documentation and project-tracking systems.
• Contribute to process-improvement initiatives and help streamline workflows across Medical Affairs.

Your Profile

• Bachelor’s degree in life sciences, nursing, pharmacy, or another related medical or scientific field.
• Fresh graduates are welcome to apply. Previous experience in clinical research, medical affairs, pharmacovigilance, or patient safety is an advantage but not required.
• Basic understanding of clinical research protocols, patient safety, and applicable regulatory standards is preferred.
• Strong attention to detail, with the ability to organize priorities and manage multiple deliverables.
• Good written and verbal communication skills, with a collaborative and proactive approach to working with cross-functional teams.
• Proficiency in Microsoft Office applications, including Word, Excel, PowerPoint, and Outlook.
• Willing and able to work in a hybrid setup, reporting onsite in Makati City 2-3 days per week.

What ICON can offer you

Our success depends on the quality of our people. That’s why we’ve made it a priority to build a diverse culture that rewards high performance and nurtures talent.

In addition to your competitive salary, ICON offers a range of additional benefits. Our benefits are designed to be competitive within each country and are focused on well-being and work life balance opportunities for you and your family.

Our benefits examples include:

• Various annual leave entitlements
• A range of health insurance offerings to suit you and your family’s needs.
• Competitive retirement planning offerings to maximize savings and plan with confidence for the years ahead.
• Global Employee Assistance Programme, LifeWorks, offering 24-hour access to a global network of over 80,000 independent specialized professionals who are there to support you and your family’s well-being.
• Life assurance
• Flexible country-specific optional benefits, including childcare vouchers, bike purchase schemes, discounted gym memberships, subsidized travel passes, health assessments, among others.

Visit our careers site to read more about the benefits ICON offers.

At ICON, inclusion & belonging are fundamental to our culture and values. We’re dedicated to providing an inclusive and accessible environment for all candidates. ICON is committed to providing a workplace free of discrimination and harassment. All qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please let us know or submit a request here