Medical Officer - GoRocky & Kindred

GoRocky Pte. Ltd.; Makati; On-site; PHP 1,200,000 - 1,800,000; Full time

Job summary

GoRocky Pte. Ltd. is seeking a Medical Officer to own patient care standards and lead the medical function from a senior position. You will manage a defined caseload while shaping protocols, treatment guidelines, and risk criteria across brands.

You will recruit, credential, onboard, and evaluate our doctors, ensuring quality expectations are met and clinical decisions remain independent from commercial targets. This onsite role is in Makati, Philippines.

Qualifications

• Licensed MD in good standing with the PRC.
• Experience creating clinical standards or protocols.
• Familiar with Philippine telemedicine regulations.
• Strong medical writer able to explain complex concepts clearly.
• Ability to lead a medical team and own clinical decisions.

Responsibilities

• Own clinical standards across all treatment areas.
• Lead the physician panel: credentialing, onboarding, evaluation.
• Oversee formulary decisions with pharmacy partners.
• Develop patient intake and triage processes.
• Ensure compliance with DOH, FDA, PRC; audit readiness.

Skills

Clinical leadership

Medical writing

Telemedicine regulation

Quality assurance

Stakeholder communication

Education

MD degree

Licensed physician (PRC)

Tools

EMR systems

Job description

We're hiring a Medical Officer to own the standard of patient care. You'll be the senior clinical voice in the company and the person accountable for how safely and consistently we treat patients across both brands. You'll lead the medical function rather than simply staff it, though you'll carry a defined caseload so you stay close to what patients and our doctors actually experience.

This is a fully onsite role at our Makati office, with time at the Kindred clinic in BGC as needed.

What You'll Own

Clinical standards. Protocols, treatment guidelines, and risk criteria across every category we operate. Escalation pathways for adverse events and high-risk cases, and the response when they happen. Case review and prescribing audits. Final sign-off on the clinical accuracy of anything patient-facing.

Our physician panel. Recruiting, credentialing, onboarding, and evaluating the doctors who deliver care. Setting quality expectations and holding our doctors to them.

What we treat. Expanding and assessing new treatments, formulations, and service lines before we commit to them. Formulary decisions alongside commercials and our pharmacy partners. Spotting gaps in what we offer, and saying no when something shouldn't be offered at all.

Patient experience. Intake questions, assessment flows, and triage logic. Follow-up and monitoring standards by treatment. How we measure clinical outcomes rather than just orders. The escalation lane that gets medical concerns from support and sales to a physician quickly.

Educational content and marketing. Writing and reviewing blog articles, medication guides, social posts, and video scripts. Appearing in videos and team shoots. Working directly with marketing so that what we publish is accurate, useful, and reads like it came from a doctor rather than a copywriter.

Compliance. DOH, FDA, and PRC requirements, including JAO 2021-0001. Documentation, record retention, and identity verification standards. Clinical point of contact for any audit or inquiry. Close coordination with our legal team.

What We're Looking For

Required

• Licensed MD in good standing with the PRC
• Clinical experience in at least one of our areas: sexual health, hair loss, weight and metabolic management, or women's health
• Experience setting clinical standards or protocols, not only practising within someone else's
• Familiarity with Philippine telemedicine regulation
• A strong writer who can explain medicine clearly to people who aren't doctors
• Able to work with a non-medical team, and to hold the clinical line when it matters
• Self-directed. We won't chase deliverables.
• Fluent with AI tools. This is a baseline across our team, not a differentiator.
  

Preferred

• Telemedicine or digital health experience
• Comfortable and credible on camera. Becoming a visible medical face for the brands is a plus, not a requirement.
• Experience managing or evaluating other physicians
• Background in lifestyle or aesthetic medicine

Clinical Independence

You hold final authority on clinical judgment, risk classification, and whether a treatment is appropriate for a patient. Commercial targets do not override clinical decisions, and you'll have a direct line to the CEO and the board on any patient safety matter.