Medical Interpreter

Wigroup Career Inc.; Makati; On-site; PHP 334,800 - 502,200; Full time

Job summary

A healthcare services company in Makati is looking for a Clinic Receptionist who will manage reception duties, assist patients, and handle administrative tasks. Candidates must possess a Bachelor’s degree and native-level Japanese proficiency, along with customer service skills. Ideal applicants have a strong service mindset and may hold a nursing license or medical administration certification.

Qualifications

• Bachelor's degree; customer service experience is acceptable.
• Native-level or business-level Japanese proficiency.
• Conversational to business-level English proficiency.

Responsibilities

• Handle clinic reception duties.
• Respond to inquiries and appointment messages.
• Manage insurance-related administrative procedures.

Skills

Japanese proficiency

Customer service skills

English proficiency

Hospitality mindset

Education

Bachelor’s degree (any field)

Job description

Responsibilities

• Handle clinic reception duties
• Respond to inquiries and appointment messages
• Manage insurance-related administrative procedures (Japan side and Philippines side)
• Assist patients and provide medical interpretation between doctors and patients
• Prepare and dispense medicines
• Handle billing and accounting duties
• Perform daily and monthly bookkeeping tasks
• Support other general administrative tasks necessary for clinic operations

Requirements

Must-Have Qualifications

• Bachelor’s degree (any field; experience in customer service or people-oriented work is acceptable)
• Native-level or business-level Japanese proficiency
• Conversational to business-level English proficiency
• Strong service mindset with hospitality and customer-first orientation

Preferred Qualifications

• Licensed nurse, public health nurse, or medical administration certification holder

Ability to speak additional languages such as Tagalog, Chinese, or Korean