Medical Equipment Client Services Specialist

PNI Business Solutions Inc.; Mandaluyong; On-site; PHP 279,000 - 390,600; Full time

Job summary

A leading service provider in the medical sector is seeking candidates for a customer service role. Applicants should possess a bachelor's degree and at least one year of experience in customer service or logistics. Key responsibilities include managing client inquiries, coordinating medical equipment delivery, and maintaining accurate service records. Proficiency in MS Office and strong communication skills are essential. This position is based in Mandaluyong, Metro Manila, Philippines.

Qualifications

• At least 1 year experience in customer service or service support.
• Experience in the medical industry is an advantage.
• Adept at working independently and meeting deadlines.

Responsibilities

• Handle client inquiries, concerns, and service requests.
• Conduct client follow-ups to ensure satisfaction.
• Coordinate delivery and pull-out of medical equipment.
• Process service reports and maintain accurate records.
• Monitor inventory and service timelines.

Skills

Customer service experience

MS Office proficiency

Communication skills

Organizational skills

Education

Bachelor’s Degree holder (any course)

Job description

A leading service provider in the medical sector is seeking candidates for a customer service role. Applicants should possess a bachelor's degree and at least one year of experience in customer service or logistics. Key responsibilities include managing client inquiries, coordinating medical equipment delivery, and maintaining accurate service records. Proficiency in MS Office and strong communication skills are essential. This position is based in Mandaluyong, Metro Manila, Philippines.