Medical Doctor

dnata; Central Luzon; On-site; PHP 600,000 - 1,200,000; Full time

Job summary

dnata in Clark, Pampanga is seeking an experienced medical professional to manage triage, medical advice, and emergency lines for flight crew and staff. You will perform phone-based assessments, coordinate referrals, and ensure timely, safe care in line with EK and company protocols.

The role requires a Medical Degree and active Philippine license, plus several years of post-qualification clinical experience. Willingness to relocate and work on site at Clark is essential.

Qualifications

• Must have a Medical Degree and an active Medical License to practice in the Philippines.
• 5 years post qualification experience preferably in Emergency Room or General Practice.
• Filipino citizen or valid residence status.
• Relocation to Clark, Pampanga required.
• Membership to a non-post graduate college or equivalent.
• Experience in non-face to face clinical care settings preferred.

Responsibilities

• Operate a medical triage phone line for Cabin Crew calling sick off base.
• Carry out medical assessment of sick off base cabin crew via phone with protocol-based interventions.
• Direct appropriate, cost-effective care and advise based on condition severity.
• Ensure non-operating crew return to Home Base per passenger clearance standards.
• Operate a 24/7 Emergency Line to assist staff with life-threatening conditions.
• Review medical clearance and health documentation as required.

Education

Medical Degree

Medical License

Job description

• Applicants must be willing to work and relocate to Clark, Pampanga
• Applicants must be a Filipino citizen or have a relevant residence status
• Must have a Medical Degree and an active Medical License to practice in the Philippines
• 5 years post qualification experience preferably in Emergency Room or General Practice
• Membership to a non-post graduate college or equivalent
• Experience in non-face to face clinical care settings is preferred

Key Responsibilities and Accountabilities:

Off Base Sickness Triage (Cabin Crew)

• Operate a medical triage phone line for Cabin Crew calling sick off base.
• Carry out medical assessment of ‘sick’ off base cabin crew via phone and provide intervention and outcome based on severity of condition within an agreed protocol framework.
• Effectively outcome crew to ensure optimal cost effective appropriate care and advice is received
• Ensure ‘non- operating’ crew are returned to ‘Home Base’ as quickly as possible within the framework of passenger clearance standards

Medical Advice Line

• Operate a call back medical advice line to ALL eligible patients
• Refer appropriately when required to internal services or external services within the agreed service standards
• Give appropriate, safe medical advice for self- limiting /self- care health problems

Medical Emergency Line

• To operate a 24 / 7 Emergency Line to assist eligible staff having a life threatening medical condition needing an Emergency Referral
• Refer appropriately when required to internal services or external services within the agreed service standards
• To assess the need for ambulance and advice appropriately

MEDIF

• Medical clearance of emirates passengers who require fitness to fly assessment. This is done within the IATA framework for medical passenger clearance

FREMEC

• FREMEC Card approval for passengers with Chronic Stable Medical condition

Excess Baggage due to Medical reasons

• To advice operations the appropriateness of the excess baggage due to medical reasons

OCC MED PEM

• To review the medical reports and health declaration forms of EK HR applicants for Fitness to Work

Medical Laboratory Results Triage

• To review the staff’s laboratory results and action appropriately based on guidelines agreed with EK clinic.