Medical Billing Specialist | Get a 25K* Signing bonus!

Ista Personnel Solutions Inc.; Mandaluyong; On-site; PHP 240,000 - 360,000; Full time

Benefits offered by this job

Competitive salary

Health insurance

Night differential

Attendance bonus

Paid time off

Cash leave credits

Performance appraisal

Work-life balance

Career growth

Learning opportunities

Job summary

ISTA Solutions in Metro Manila is seeking an experienced Medical Billing Specialist to join our growing team. You will verify eligibility and benefits, review patient bills for accuracy, and follow up on unpaid claims, while coordinating with insurance companies as needed.

Ideal candidates have 6–12 months in a US healthcare BPO, strong English communication, empathy, and the ability to work onsite at Makati or Mandaluyong, with night shift availability.

Qualifications

• 6 months to 1 year of BPO experience in a US healthcare account
• Knowledge of medical claims, benefits, eligibilities and appeals
• Familiar with US healthcare insurance (Medicare, Medicaid)
• Excellent verbal and written English
• Empathy and patience in addressing customer concerns
• Strong problem-solving skills
• Adaptability to a changing work environment
• Able to remain calm under pressure
• Proficiency in using computer systems and relevant software
• Willing to work onsite in Makati or Mandaluyong
• Amenable to night shift

Responsibilities

• Perform eligibility and benefits verification for treatments, hospitalizations, and procedures.
• Review patient bills for accuracy and completeness and obtain missing information.
• Follow up on unpaid claims within the standard billing cycle timeframe.
• Calling insurance companies regarding any discrepancy in payments if necessary
• Identifying and billing secondary or tertiary insurances.

Skills

Medical billing knowledge

US healthcare billing

Verbal and written English

Empathy and patience

Problem-solving

Adaptability

Calm under pressure

Computer proficiency

Night shift readiness

Onsite willingness (Makati/Mandaluyong

Tools

Medical billing software

Computer systems

Job description

ISTA Solutions, an outsourcing/offshoring company, is in search of an experienced Medical Billing Specialist to join our rapidly expanding team. As a member of our team, you will have the opportunity to work with highly skilled professionals, who prioritize employee satisfaction and work-life balance. At ISTA Solutions, we pride ourselves on creating a culture focused on long-term success and life-long learning. We're looking for a team player who is ready to contribute to our mission, just like you!

Account specific roles & responsibilities:

• Perform eligibility and benefits verification for treatments, hospitalizations, and procedures.

• Reviewing patient bills for accuracy and completeness and obtaining any missing information.

• Following up on unpaid claims within the standard billing cycle timeframe.

• Calling insurance companies regarding any discrepancy in payments if necessary

• Identifying and billing secondary or tertiary insurances.

Requirements

• 6 months - 1 year BPO experiencein a US Healthcare account

• Good working knowledge with medical claims, benefits, eligibilities, appeals.

• Familiar with US Healthcare Insurance (Medicare, Medicaid)

• Excellent verbal & written English skills

• Ability to display empathy and patience in addressing customer concerns

• Strong problem-solving skills

• Adaptability to a changing work environment

• Ability to remain calm under pressure

• Proficiency in using computer systems & relevant software

• Willing to work onsite in Makati or Mandaluyong

• Amenable working night shift

Benefits

What can we offer you?

• Competitive salary and benefits

• Health Insurance with free dependents*

• 10%-night differential

• Attendance Bonus

• Paid time off

• Convertible to cash leave credits

• Performance Appraisal

• Work-life balance

• A focus on growing your career path with us

• We encourage you to follow your passions and learn new skills

Our commitment to you

• Strong culture and values-driven leadership

• We create opportunities for you to learn and grow at any stage of your career

• Continuous learning and innovation

• We foster an all inclusive environment where everyone thrives