Media Insights Research Analyst

Isentia; Pasig; On-site; PHP 350,000 - 520,000; Full time

Job summary

Isentia, a Pulsar Group company, is a leading media intelligence and data technology company in APAC. We empower professionals by monitoring, analyzing, and delivering actionable insights from editorial and social media conversations using SaaS technology and local research teams.

The Research Analyst produces timely, high-quality client reports by conducting research and analyzing media data. You will work closely with team leads to ensure briefs are met with accuracy, insights, and attention

Qualifications

• Education: Degree/Post-graduate degree in Communications, Communications Research, Business, or related Social Sciences.
• Experience: 1–2 years of experience in research with a solid grasp of socio-political-economic current events or specific industry trends.

Responsibilities

• Conduct research and produce error-free client reports aligned with agreed quality, formatting, and style standards.
• Maintain comprehensive coverage of data based on specific client requirements.
• Stay up to date on developments in assigned client accounts, socio-political-economic current events, and industry trends.
• Review and apply feedback from clients and team leads to continuously improve report quality.
• Monitor data health by identifying irrelevant posts, missing data, or unusual volume shifts.
• Conduct self-quality checks (Self-QC) on native language reports.
• Consistently meet internal and client deadlines for all deliverables.
• Proactively put measures in place to prevent production delays.
• Identify and share best practices to optimize production time while maintaining high data quality.
• Suggest workflow and process improvements to team leads.
• Comply with company policies, administrative duties, and the Corporate Code of Conduct.
• Maintain strong, respectful working relationships across cross-cultural teams.

Skills

Business English

Microsoft Office

G Suite

Data analysis tools

Communication

Time management

Education

Communications/Research/Business or Social Sciences degree

Tools

MS Office

G Suite

Data analysis tools

Job description

Isentia, a Pulsar Group company, is a leading media intelligence and data technology company in APAC. We empower professionals by monitoring, analyzing, and delivering actionable insights from editorial and social media conversations using SaaS technology and local research teams.

The Research Analyst produces timely, high-quality client reports by conducting research and analyzing media data. You will work closely with team leads to ensure briefs are met with accuracy, insights, and attention