Materials Fulfilment Manager

Ericsson; Taguig; On-site; PHP 1,200,000 - 1,800,000; Full time

Job summary

Ericsson is seeking a Materials Fulfilment Manager in Taguig, Philippines. You will lead Fulfillment Assignment Specifications (FAS) and ensure compliance with group directives, legal and financial guidelines, and E+OHS requirements. You will drive value for customers and contribute to Ericsson's growth.

You will manage cross-functional relationships, ensure data security, and deliver projects within scope while maintaining ethical standards and timely reporting.

Qualifications

• Experience leading customer-centric fulfillment projects.
• Ability to map and optimize end-to-end processes.
• Strong understanding of finances, budgets, and forecasts.
• Knowledge of data analytics to identify trends and improve outcomes.
• Experience aligning delivery with contractual and customer expectations.

Responsibilities

• Guarantee alignment between contract and delivery through pre-sales CFR.
• Establish a solid project plan for execution and drive it to success.
• Cultivate relationships with customers and stakeholders to maintain alignment.
• Manage financial performance to meet target Unadjusted Margin.
• Deliver within scope, budget, timeline, and ethical standards.
• Oversee data accuracy to enable timely reporting.

Skills

Consultative skills

Automation

Process management

Negotiation

Service delivery

Data analytics

Financial acumen

AI usage

Customer insights

Eriksson portfolio

Stakeholder management

Change management

Program/project finance

Customer relationship

Project management

Job description

Join our Team

About this opportunity: Are you a proven leader with a passion for customer satisfaction? If so, you might be the next Materials Fulfilment Manager at Ericsson. In this role, you'll take charge of Fulfillment Assignment Specifications (FAS) and ensure we meet both our own high standards and those of our valuable customers. You'll be responsible for maintaining total compliance with group directives, legal and financial guidelines, as well as global and local Environmental and Occupational Health and Safety (E+OHS) requirements. Ensuring data security and privacy is paramount in our connected world, a task you will take on with diligence. Together with your team, the Customer Project Manager role will drive value and benefit to our customers, as well as contributing to Ericsson's continued growth and excellence.

What you will do:

• Guarantee alignment between contract and delivery through pre-sales CFR.
• Establish a solid project plan as an input for approval to execute, and then lead this project to success.
• Cultivate relationships with customers and stakeholders to maintain alignment during execution.
• Financial performance management to ensure delivery to target Unadjusted Margin.
• Deliver within scope, budget, timeline and ethics, adhering to all legal and environmental standards.
• Oversee data accuracy to facilitate responsible and timely reporting.

The skills you bring:

• Consultative skills: Identify customer needs and recommend solutions that deliver value.
• Automation: Identify automation opportunities to simplify workflows and improve efficiency.
• Process management: Coordinate end-to-end processes, manage handoffs, and resolve bottlenecks.
• Negotiation: Align priorities and reach balanced, value-focused agreements.
• Service delivery business understanding: Connect service performance and customer outcomes to business goals.
• Data analytics: Analyze data to identify trends, measure performance, and guide decisions.
• Financial acumen: Use budgets, forecasts, and cost data to support sound business decisions.
• Artificial intelligence (AI): Apply AI responsibly to improve workflows and customer outcomes.
• Customer insights: Turn customer feedback and behaviour to service and experience improvements.
• Eriksson portfolio: Match Eriksson solutions to customer needs and business opportunities.
• Stakeholder management: Align stakeholders, manage expectations, and enable timely decisions.
• Change and improvement management: Lead change, manage risks, and embed continuous improvement.
• Program/project finance management: Manage program and project budgets, forecasts, costs, and financial risks.
• Customer relationship building: Build trusted customer relationships through responsive engagement and reliable follow-through.
• Project management: Plan and deliver projects, managing scope, timelines, risks, and stakeholders.

Why join Ericsson?

At Ericsson, you´ll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what´s possible. To build solutions never seen before to some of the world’s toughest problems. You´ll be challenged, but you won’t be alone. You´ll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next.

Encouraging a diverse and inclusive organization is core to our values at Ericsson, that's why we champion it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity Employer.

Primary country and city: Philippines (PH) || Taguig Bonifacio Global City