Marketing Specialist

Asian Institute of Maritime Studies; Pasay; On-site; PHP 279,000 - 390,600; Full time

Job summary

A maritime education institution in Pasay seeks a Client Relations Associate to manage client relationships and promote services. Candidates must hold a Bachelor's degree and have at least a year of experience in client relations or marketing. Strong social media skills and attention to detail are essential for success in this role.

Qualifications

• Bachelor's Degree holder required.
• At least one year relevant work experience.
• High attention to detail and computer literacy.

Responsibilities

• Build and maintain client relationships.
• Assist clients in understanding services.
• Resolve client complaints timely.

Skills

Social media skills

Attention to detail

Microsoft Office

Canva

Photoshop

Education

Bachelor's Degree

BSBA Program, Marketing

Job description

• Building and maintaining a positive relationship with company clients
• Assisting clients in understanding the services and products of the company
• Identifying client needs and suggesting suitable service packages
• Resolving client complaints and issues in a timely and effective manner
• Maintaining records of client interactions and transactions
• Collaborating with internal departments to ensure client needs are fulfilled effectively
• Conducting client satisfaction surveys and implementing necessary changes derived from the feedback
• Assisting in the development of marketing programs to increase client engagement
• Providing reports on client interactions to the management team
• Staying updated about company products and services to provide accurate information to clients

Job Requirements

• Must be Bachelor's Degree holder
• BSBA Program, Marketing or any related program
• With at least one (1) year relevant work experience in the field
• Social media skills, high attention to details, computer literate (Microsoft office, Canva and Photoshop)