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OSREM GLOBAL Communication Inc. is seeking a proactive Marketing Consultant to support sales and marketing initiatives.
The role involves engaging with clients, handling inquiries across channels, and assisting in campaigns while creating digital content to strengthen our online presence. You will help build strong customer relationships, coordinate with internal teams, and contribute to achieving the company’s marketing goals.
About the role
We are looking for a proactive and creative Marketing Consultant to support our sales and marketing initiatives. In this role, you will engage with clients, manage inquiries across multiple communication channels, assist in marketing campaigns, and create digital content that strengthens our online presence. You will also help build strong customer relationships while contributing to the achievement of the company's sales and marketing goals.
Key responsibilities
Respond promptly and professionally to client inquiries through phone, email, social media, and other communication channels.
Provide product information, quotations, pricing, and recommendations based on customer requirements.
Follow up on sales leads and existing clients to support business growth.
Build and maintain positive customer relationships through excellent customer service.
Coordinate with internal departments regarding customer orders and delivery schedules.
Maintain accurate records of customer interactions, quotations, and sales activities.
Assist in implementing marketing campaigns and promotional activities.
Create basic marketing materials using pictures and video editing applications.
Assist in capturing picture and videos of products, projects, and company activities.
Monitor social media accounts and respond to customer messages in a timely manner.
About you
Bachelor's Degree in Marketing, Business Administration, Communications, or a related field is preferred.
Experience in sales, customer service, digital marketing, or related roles is an advantage.
Proficient in Microsoft Office and Google Workspace.
Familiarity with social media platforms including Facebook, Instagram, TikTok, and YouTube.
Strong communication and interpersonal skills.
Customer-focused with excellent problem-solving abilities.
Ability to handle customer inquiries professionally.
Basic video editing skills using editing software or mobile applications.
Knowledge of basic photography and videography is an advantage.
Creative mindset with the ability to contribute marketing ideas.