Marketing consultant

Happeeantz Global Communication Inc.; Nueva Ecija; On-site; PHP 279,000 - 502,000; Full time

Job summary

Happeeantz Global Communication Inc. in the Philippines is seeking a Marketing Consultant to promote products through customer engagement, digital marketing, and content creation.

You will generate sales opportunities, support clients from inquiry to after-sales, and help produce engaging marketing materials to strengthen the company’s online presence.

Qualifications

• Bachelor's degree in Marketing, Business Administration, or Communications.
• Experience in sales, customer service or digital marketing is a plus.
• Proficient with Microsoft Office and Google Workspace.

Responsibilities

• Respond promptly and professionally to client inquiries via phone, social media, email, and other channels.
• Provide product information, pricing, quotations, and recommendations based on client needs.
• Follow up on leads to increase sales conversions.
• Maintain positive customer relationships and address inquiries and after-sales concerns.
• Coordinate with production and other departments regarding orders and delivery schedules.
• Keep accurate records of inquiries, quotations, sales, and follow-ups in the company system.
• Assist in implementing marketing campaigns and promotions.
• Capture and edit basic photo/video content to support marketing needs.
• Monitor social media for messages and respond timely.

Skills

Digital marketing

Sales support

Customer service

Social media management

Education

Bachelor's degree in Marketing/Business Administration/Communications

Tools

Microsoft Office

Google Workspace

Job description

About the role

The Marketing Consultant is responsible for promoting the Company's products through effective customer engagement, digital marketing, and content creation. The role focuses on generating sales opportunities, assisting clients from inquiry to after-sales support, and producing engaging marketing materials that strengthen the Company's online presence.

Key responsibilities

• Respond promptly and professionally to client inquiries through phone calls, social media platforms, email, and other communication channels

• Assist clients by providing accurate product information, pricing, quotations, and recommendations based on their requirements

• Follow up on prospective clients and existing leads to increase sales conversion

• Build and maintain positive relationships with customers by addressing inquiries, concerns, and after-sales concerns in a timely manner

• Coordinate with the production and other concerned departments regarding customer orders and pick up/delivery schedules

• Maintain accurate records of customer inquiries, quotations, sales transactions, and follow-up activities through company system

• Assist in implementing the Company's marketing campaigns and promotional activities

• Perform basic photo and video editing to support marketing requirements when needed

• Monitor social media messages and ensure timely responses to customer inquiries

• Maintain professionalism, confidentiality, and a customer-oriented attitude at all times

Qualification

• Bachelor's degree in Marketing, Business Administration, Communications, or any related field is preferred

• Experience in sales, customer service, or digital marketing is an advantage

• Proficient in Microsoft Office and Google Workspace

• Knowledge of social media platforms such as Facebook, TikTok, Instagram, and YouTube