Marketing & Communications Operations Manager - 7673

Cambridge University Press Ltd.; Makati; Hybrid; PHP 502,000 - 681,000; Full time

Benefits offered by this job

HMO Coverage and Life Insurance on Day

Paid Annual Leaves (Vacation, Well‑be…

Vesting/Retirement package

Career growth opportunities

Well-being programs

Flexible schedule, hybrid work

Job summary

Cambridge University Press Manila is seeking a Marketing & Communications Operations Manager to translate strategy into well-organised delivery, coordinating campaigns, suppliers, systems and budgets to support education worldwide.

Based in Manila with a hybrid setup, you will report to the Senior Marketing & Communications Manager, managing operational delivery across campaigns and ensuring brand, accessibility and data privacy standards while improving workflows.

Qualifications

• Substantial experience in marketing and communications operations, campaign delivery or related project management, at manager level or equivalent.
• Experience coordinating complex workplans and external suppliers, managing competing priorities and knowing when to escape risks.
• Experience improving processes and maintaining approvals, documentation and reporting, with an understanding of brand, accessibility and data privacy requirements.
• Excellent written and spoken English, careful proofreading and the ability to coordinate colleagues and partners across locations and seniority levels.
• Confidence using Microsoft Office, content and customer relationship management systems, and project tools; awareness of education, development or public-sector contexts and responsible automation.

Responsibilities

• Build delivery plans and track deadlines, dependencies and risks across campaigns, keeping colleagues and partners informed.
• Improve workflows and coordinate content from briefing to publication and reuse, maintaining brand, editorial, accessibility and data privacy standards.
• Brief and coordinate suppliers, track budgets and purchase orders, and bring together costings for proposals.
• Support website, email and social publishing, and manage shared inboxes, asset libraries and the team's SharePoint site.
• Bring together performance results and maintain clear records and reporting routines that support decisions and audit readiness.

Skills

Marketing operations

Campaign delivery

Project management

English proficiency

MS Office

CRM systems

Project tools

Education sector awareness

Job description

Marketing & Communications Operations Manager

Work setup: Hybrid (working in the office 2 days a week including on Fridays)

Work schedule: Monday to Friday, 3PM to 11PM Manila time, overlaps with UK operating hours

Employment type: Fixed-term [12 months]

Location: Makati City, Metro Manila

Pay range: Php 45,000 to 61,000

We value transparency and want to ensure a good fit for both parties. We encourage applicants who are comfortable with this salary range to apply.

Help turn marketing and communications strategy into well-organised delivery that supports better education around the world.

Join Cambridge's Partnership for Education as our Marketing & Communications Operations Manager. Based in Manila, you'll coordinate campaigns, suppliers, systems and budgets, helping colleagues deliver high-quality work for our organisation, clients and partners.

Why Cambridge?

Cambridge University Press & Assessment is a not-for-profit publisher and assessment organisation, part of the University of Cambridge. Our Partnership for Education team works with governments and international development organisations to improve education systems, from curriculum and assessment to teacher development.

You'll join our Manila office and collaborate with colleagues across functions and locations. Your work will support the team to execute effective campaigns and communication by keeping delivery coordinated and quality standards consistent.

What can you get from Cambridge?

You'll have the opportunity to shape how the team works, improve everyday processes and explore responsible uses of automation and artificial intelligence. Working alongside marketing and communications specialists, you'll broaden your experience across channels and international projects.

Our Manila benefits and opportunities include:

• HMO Coverage and Life Insurance on Day 1
• Paid Annual Leaves (Vacation, Well-being, Flexible, Holiday, and Volunteering leaves)
• Vesting/Retirement package
• Opportunities for career growth and development
• Access to well-being programs
• Flexible schedule, hybrid work arrangement and work-life balance
• Opportunity to collaborate with colleagues from diverse branches that will expand your horizons and enrich your understanding of different cultures

What will you do as our Marketing & Communications Operations Manager?

Reporting to the Senior Marketing & Communications Manager, you'll manage operational delivery rather than a team of direct reports. You'll:

• Build delivery plans and track deadlines, dependencies and risks across campaigns, keeping colleagues and partners informed.
• Improve workflows and coordinate content from briefing to publication and reuse, maintaining brand, editorial, accessibility and data privacy standards.
• Brief and coordinate suppliers, track budgets and purchase orders, and bring together costings for proposals.
• Support website, email and social publishing, and manage shared inboxes, asset libraries and the team's SharePoint site.
• Bring together performance results and maintain clear records and reporting routines that support decisions and audit readiness.

Please review the attached job description for further details on the role.

What will you bring?

You'll bring practical experience and sound judgement to a varied role.
Essential:

• Substantial experience in marketing and communications operations, campaign delivery or related project management, at manager level or equivalent.
• Experience coordinating complex workplans and external suppliers, managing competing priorities and knowing when to escape risks.
• Experience improving processes and maintaining approvals, documentation and reporting, with an understanding of brand, accessibility and data privacy requirements.
• Excellent written and spoken English, careful proofreading and the ability to coordinate colleagues and partners across locations and seniority levels.
• Confidence using Microsoft Office, content and customer relationship management systems, and project tools; awareness of education, development or public-sector contexts and responsible automation.

This role requires excellent written and verbal communication skills. As part of the selection process, you will complete an English test to assess your ability in the English language,plus a practical task prior to interview which will be sent via email so check your inbox/spam for this.

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