Marketing Assistant

Private Advertiser; Puerto Princesa; On-site; PHP 240,000 - 360,000; Full time

Job summary

Joneco Tech Marketing Corp in Puerto Princesa City, Palawan, seeks a Marketing Assistant to support marketing operations and customer engagement. This full-time role contributes to campaign development, content creation, and data management to boost brand reach.

You will assist with multichannel campaigns, coordinate with teams, and help maintain records while delivering excellent customer support in a fast-paced environment.

Qualifications

• Minimum interpersonal and communication skills for professional customer interactions.
• Familiarity with marketing principles and digital channels.
• Experience with planning and supporting marketing campaigns across channels.
• Ability to manage multiple tasks and meet deadlines.
• Basic data entry and documentation in CRM or marketing systems.

Responsibilities

• Assist in planning, development and execution of marketing campaigns across channels.
• Support creation and distribution of marketing materials, including emails and social media content.
• Monitor and respond to customer inquiries via phone, email and chat professionally.
• Maintain records of customer interactions and marketing activities in designated systems.
• Research market trends, competitors, and customer preferences to inform strategies.
• Coordinate with cross-functional teams to ensure campaigns meet deadlines and budget.
• Assist with data entry, database management and organization of materials.
• Track and report campaign performance and engagement metrics.
• Provide administrative support to the marketing team as needed.

Skills

Strong communication

MS Office proficiency

Organizational skills

Customer service experience

Team collaboration

Attention to detail

Problem solving

Independent work

Education

Secondary or tertiary education or equivalent experience

Tools

Microsoft Office

CRM systems

Marketing tools

Job description

About the role

Joneco Tech Marketing Corp is seeking a Marketing Assistant to join our dynamic team in Puerto Princesa City, Palawan. This is a full-time position that plays a vital role in supporting our marketing operations and customer engagement initiatives. As a Marketing Assistant, you will be instrumental in helping to develop and execute marketing campaigns, manage customer interactions, and ensure our brand message reaches the right audience. This role offers an excellent opportunity to grow your marketing expertise whilst contributing to the success of our organisation in a fast-paced, customer-focused environment.

Key responsibilities

• Assist in the planning, development and execution of marketing campaigns across multiple channels
• Support the creation and distribution of marketing materials, including emails, social media content and promotional content
• Monitor and respond to customer enquiries via phone, email and chat platforms in a professional and timely manner
• Maintain accurate records of customer interactions and marketing activities in designated systems
• Conduct research on market trends, competitor activities and customer preferences to inform marketing strategies
• Coordinate with cross-functional teams to ensure campaigns are delivered on schedule and within budget
• Assist with data entry, database management and the organisation of marketing materials and resources
• Track and report on the performance of marketing initiatives, including engagement metrics and campaign effectiveness
• Provide administrative support to the marketing team as needed

What we're looking for

• Strong communication skills, both written and verbal, with the ability to engage customers professionally
• Proficiency in Microsoft Office applications (Word, Excel, PowerPoint) and familiarity with marketing tools or CRM systems
• Excellent organisational and time management abilities, with capacity to manage multiple tasks simultaneously
• Customer service experience or proven track record of delivering excellent customer support
• Basic understanding of marketing principles and digital marketing channels
• Ability to work collaboratively within a team environment whilst also taking initiative independently
• Attention to detail and accuracy in all work-related tasks
• Problem-solving skills and a positive, adaptable approach to challenges
• Secondary or tertiary education level qualification, or equivalent experience in a related field