Marketing and Customer Care Assistant

Asian Vision Cable Holdings, Inc.; Laguna; On-site; PHP 279,000 - 390,600; Full time

Job summary

A prominent telecommunications company in the Philippines is seeking a Marketing and Customer Care Assistant to support data gathering and coordination for marketing initiatives. This role involves analyzing customer feedback and collaborating across teams to enhance customer engagement. Ideal candidates should have a relevant degree and possess strong attention to detail and communication skills. The position offers a chance to contribute to impactful campaigns that drive business growth.

Qualifications

• Bachelor’s degree in Marketing, Business Administration, or Communications required.
• Strong attention to detail and organizational skills are necessary.
• Effective collaboration across teams is essential.

Responsibilities

• Collect and organize data for in‑house promotions.
• Coordinate with departments for effective program implementation.
• Analyze customer feedback and campaign performance.

Skills

Attention to detail

Organizational skills

Collaborative teamwork

Communication skills

Analytical thinking

Education

Bachelor’s degree in Marketing or related field

Tools

MS Office applications

Social media tools

Basic analytics tools

Job description

Job Description

We are looking for a motivated Marketing and Customer Care Assistant to join our growing team. This role provides vital support in data gathering, coordination, and research to ensure smooth execution of marketing and customer care initiatives. The ideal candidate is detail-oriented, collaborative, and eager to contribute to impactful campaigns that strengthen customer engagement and business growth.

Duties and Responsibilities

• Collect and organize data for in‑house promotions across head office and branch operations.
• Coordinate with internal departments to support the effective implementation of marketing and customer care programs.
• Gather and analyze customer feedback, campaign performance, and sales data from branches, social media, and customer care channels.
• Conduct market research to monitor industry trends and competitor activities, identifying opportunities for improvement and innovation.

Qualifications

• Bachelor’s degree in Marketing, Business Administration, Communications, or a related field
• Strong attention to detail with excellent organizational skills.
• Ability to collaborate effectively with multiple teams.
• Basic knowledge of marketing concepts, customer engagement, and data handling.
• Proficiency in MS Office applications; familiarity with social media and basic analytics tools is an advantage.
• Good communication and analytical thinking skills.