Marketing and CSR Manager (Philippines E-commerce)

ByteDance; Taguig; On-site; PHP 2,800,000 - 4,200,000; Full time

Job summary

ByteDance is seeking a Chief of Staff to support leadership with strategic planning and cross-functional execution in the Philippines. The role requires close collaboration with management, country leads, and regulatory authorities to ensure initiatives align with local and global priorities.

The Chief of Staff will translate regulatory developments into actionable guidance, drive key initiatives, and foster alignment across teams to accelerate growth for ByteDance's e-commerce ecosystem in the

Qualifications

• Proven experience working with senior leaders to set strategic objectives.
• Experience leading cross-functional teams and coordinating with management.
• Strong analytical and project management skills under tight deadlines.
• Ability to navigate complex regulatory environments in multinational settings.
• Proven influence and change management capabilities in matrix organizations.

Responsibilities

• External Relationships: engage with regulators and industry stakeholders.
• Strategic Guidance: help formulate initiatives with Country Lead and exec team.
• Internal Collaboration: gather insights from country leads and drive cross-department alignment.
• Process improvement and business optimization recommendations.

Skills

Strategic leadership

Cross-functional leadership

Regulatory navigation

Stakeholder management

Education

MBA/MA/PhD in relevant field

Job description

Responsibilities

About the team

The e-commerce industry has seen tremendous growth in recent years and has become a hotly contested space amongst leading Internet companies, and its future growth cannot be underestimated. With millions of loyal users globally, we believe that ByteDance eCommerce is an ideal platform to deliver a brand new and better e-commerce experience to our users. We aim to bring discovery, inspiration, and joy back to shopping by making ByteDance the commerce channel of choice for merchants, creators, and affiliates. With millions of loyal users globally, we believe ByteDance is an ideal platform to deliver a brand new and better e-commerce experience to our users. We are looking for passionate and talented people to join our product and operations team, to build an e-commerce ecosystem that is innovative, secure and intuitive for our users and brands.

About the role

The Chief of Staff will be a key player in navigating the intricacies of external processes and providing strategic guidance to the company's leadership. This role requires a highly organized and strategic thinker who can collaborate with internal stakeholders, particularly management and country leads, to drive the successful implementation of company goals.

Responsibilities

1. External Relationship:
   • Develop a deep understanding of external processes and regulations relevant to the company's operations
   • Act as a bridge between industry regulatory authorities and business. Follow up on various policies and regulations, and effectively communicate and interpret them, to promptly report the industry's development, achievements, difficulties, or suggestions to regulatory authorities as a key external spokes person
   • Key point of contact with regulatory officials, industry stakeholders, trade associations, and proactively identifies opportunities to deepen collaborations with key stakeholders for the region assigned
   • Advise and guide the management team on navigating external relationships and local regulatory landscapes
2. Strategic Guidance:
   • Work closely with the Country Lead and executive team to formulate and articulate strategic initiatives.
   • Provide insights and recommendations to ensure the company's goals are aligned with regulatory requirements and priorities.
3. Internal Stakeholder Collaboration:
   • Collaborate with internal stakeholders, including management and country leads, to gather insights on regional challenges and opportunities.
   • Facilitate effective communication and collaboration across departments to ensure cohesive implementation of strategic initiatives.
   • Work with local teams to find opportunities for process improvement and business optimization and recommendation to the organization.

Qualifications

Minimum Qualifications:

• - Proven experience working with senior leaders/executives to establish strategic plans and objectives
• - Proven experience in leading and partnering with cross-functional team
• - Solid experience in business management role(s) and superior analytical and project management capabilities. Proven ability in prioritizing workflows, working independently within tight deadlines, and collaborating across teams
• - Ability to effectively handle ambiguity, to collaborate and partner with business leaders and to be effective in a matrixed multinational corporate environment
• - Ability to Influence - strong influencing skills in an external context; plus strong influencing and change management skills to effectively manage internally in a complex matrix environment that is undergoing transformation and change

Preferred Qualifications:

• - Masters or higher-level degree in Business Administration, Economics, International Relations
• - External Relations - proven track record of 5+ years in consultancy, corporate, (inter-)governmental organisation or trade association

About Us

Founded in 2012, ByteDance's mission is to inspire creativity and enrich life. With a suite of more than a dozen products, including TikTok, Lemon8, CapCut and Pico as well as platforms specific to the China market, including Toutiao, Douyin, and Xigua, ByteDance has made it easier and more fun for people to connect with, consume, and create content.

Why Join ByteDance

Inspiring creativity is at the core of ByteDance's mission. Our innovative products are built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and enrich life - a mission we work towards every day.

As ByteDancers, we strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our Company, and our users. When we create and grow together, the possibilities are limitless. Join us.

Diversity & Inclusion

ByteDance is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At ByteDance, our mission is to inspire creativity and enrich life. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach.

We are passionate about this and hope you are too.