Mandarin Project Support Officer

J-K Netwok Services; Pasay; Remote; PHP 1,004,000 - 1,283,000; Full time

Benefits offered by this job

13th Month Pay

Sick leave & Vacation Leave

HMO

Telecommunication Allowance

Government Mandated Benefits

Working visa assistance

Other Benefits discussed

Job summary

J-K Netwok Services is expanding its Mandarin team in Pasay City and seeks a Project Support Officer to oversee packaging artwork projects and cross-functional coordination. The role requires Mandarin-English fluency, a strong track record in CPG artwork and packaging, and leadership experience.

Work is remote with a dayshift schedule, offering a competitive salary package. The successful candidate will manage multi-project timelines, collaborate closely with design, marketing, and operations,

Qualifications

• Open to Mandarin and English proficient professionals.
• Bachelor’s degree in Marketing, Design, Project Management, or related field.
• Proven experience managing end-to-end artwork, printing, and digital asset creation in a CPG environment.
• At least 10 years in artwork management and packaging in CPG/FMCG, including 6 years in a leadership role.
• Strong ability to manage multiple projects in a fast-paced, deadline-driven setting with cross-functional coordination.
• Proficiency with project-management tools like Asana, Trello, Monday.com, or Jira.
• Familiarity with Adobe Creative Suite is beneficial for collaboration.

Responsibilities

• Collaborate with a key client’s global innovation and design teams to deliver packaging artwork projects.
• Lead end-to-end execution of packaging artwork projects within a CPG organization.
• Ensure timely, cost-efficient delivery of high-quality artwork and drive process improvements.
• Coordinate with marketing, R&D, sourcing, design agencies, and operations to align with business goals.
• Oversee artwork project reporting and share insights with senior project managers and teams.
• Identify risks, bottlenecks, and delays, implementing mitigation strategies.
• Mentor associate artwork project managers and coordinators to support development.

Skills

Mandarin language

English language

Artwork management

CPG packaging

Team leadership

Project coordination

Education

Bachelor’s degree in Marketing/Design/Project Management

Tools

Asana

Trello

Monday.com

Jira

Adobe Creative Suite

Job description

COMPANY PROFILE:

An international European contact center specializing in IT has expanded its presence in the Philippines. The company supports consumer product businesses in developing their digital vision and driving transformation initiatives that contribute to sustained growth in the consumer goods industry. They are currently looking for Mandarin-speaking professionals to support their Mandarin team.

Position: Mandarin Project Support Officer
Industry: Multinational Consulting Company
Location: Pasay City
Schedule: Dayshift Schedule (9am-6pm | Monday-Friday)
Salary: Php 90,000-Php 115,000
Work Set-up: Work from home

BENEFITS:

• 13th Month Pay
• Sick leave & Vacation Leave
• HMO
• Telecommunication Allowance
• Government Mandated Benefits
• Can provide a working visa
• The company will discuss Other Benefits

REQUIREMENTS OF THE JOB:

• Open to Filipinos and Filipino-Chinese who can speak, read, and write/type in Mandarin and English.
• Open to Foreign Nationals who are proficient in Mandarin and English.
• Bachelor’s degree in Marketing, Design, Project Management, or a related field.
• Proven experience managing end-to-end artwork, printing, and digital asset creation processes within a Consumer Packaged Goods (CPG) environment.
• Having at least 10 years of experience in artwork management and packaging within CPG or FMCG industries, including 6 years in a team leadership role.
• Strong ability to manage multiple projects in a fast-paced, deadline-driven environment while coordinating across marketing, R&D, sourcing, design agencies, and operations teams.
• Proficiency in project management tools such as Asana, Trello, Monday.com, or Jira for tracking tasks, timelines, and project progress.
• Working knowledge of artwork and design tools is an advantage; while hands-on design work is not required, familiarity with Adobe Creative Suite (Photoshop, Illustrator, InDesign) is beneficial for effective collaboration with creative teams.

RESPONSIBILITIES OF THE JOB APPLICATION:

• Collaborate closely with a key client’s global innovation and design teams, supporting the delivery of packaging artwork projects.
• Lead and manage end-to-end execution of packaging artwork projects within a Consumer Packaged Goods (CPG) organization.
• Ensure the timely, cost-efficient delivery of high-quality artwork while driving continuous improvement initiatives.
• Partner with cross-functional teams to align execution with broader business objectives and operational goals.
• Oversee artwork project reporting, ensuring clear updates on progress, challenges, and proposed solutions. Share key insights with senior artwork project managers and cross-functional teams to maintain alignment and engagement.
• Proactively identify risks, bottlenecks, and potential delays in the artwork development process, implementing effective mitigation strategies.
• Manage and streamline feedback cycles by consolidating inputs to reduce revisions and improve overall efficiency.
• Serve as a mentor and coach to associate artwork project managers and project coordinators, supporting their development and performance.

RECRUITMENT PROCESS

• Paper Screening
• Initial Screening Validation
• Technical/Hiring manager Interview
• Case Study
• Managerial Interview if needed
• Job Offer