Mandarin Logistics Fulfillment Leader | Global Audits & SLAs

J-K Netwok Services; Philippines; On-site; PHP 1,004,000 - 1,116,000; Full time

Benefits offered by this job

HMO: Php 150,000 max with 2 dependents

Medicine reimbursement Php 10,000

13th-month pay

Government Mandated Benefits

Vacation Leave, Sick Leave, and ANNIV/

Job summary

J-K Netwok Services in Cebu City is seeking a Mandarin Logistics Fulfillment Supervisor. The role leads a team of Logistics Data Analysts/Auditors, ensuring audit accuracy and service delivery across regions while coordinating with carriers and clients.

The position requires Mandarin and English fluency, a bachelor’s degree, and at least 2 years leading a team. On-site work with a midshift schedule (Mon-Fri 12:00–21:00) and a salary range of Php90,000–Php100,000.

Qualifications

• Bachelor's degree holder.
• Exposure in logistics and financial analysis is a plus.
• Experience with ERP/MRP systems and customer management is a plus.

Responsibilities

• Monitor team performance using KPI reports, scorecards and SLAs to achieve targets and quality.
• Oversee logistics audit processes to identify, investigate, and resolve audit exceptions while ensuring compliance with client requirements and procedures.
• Collaborate with carriers, clients, and cross-functional teams to resolve escalations and ensure efficient service delivery.
• Lead and supervise a team of Logistics Data Analysts/Auditors handling client accounts across Asia, Europe, and the Americas.
• Develop and maintain SOPs, process docs, and work instructions; coach and improve team performance.

Skills

Mandarin language

English language

Logistics

Financial analysis

Team leadership

ERP/MRP

Customer management

Education

Bachelor's Degree

Tools

ERP/MRP

Job description

J-K Netwok Services in Cebu City is seeking a Mandarin Logistics Fulfillment Supervisor. The role leads a team of Logistics Data Analysts/Auditors, ensuring audit accuracy and service delivery across regions while coordinating with carriers and clients.

The position requires Mandarin and English fluency, a bachelor’s degree, and at least 2 years leading a team. On-site work with a midshift schedule (Mon-Fri 12:00–21:00) and a salary range of Php90,000–Php100,000.