Mandarin HR Advisor

J-K Network Services; Pasay; On-site; PHP 279,000 - 469,000; Full time

Benefits offered by this job

HMO starts on Day 1

Government-mandated benefits

Performance bonus and incentives

Job summary

A human resources service provider is seeking a Mandarin HR Advisor for their Pasay office. This is a full-time, on-site position that requires proficiency in Mandarin and English. Responsibilities include reviewing medical documents, providing guidance on workplace accommodations, and collaborating with various departments. Candidates should possess a bachelor's degree and experience in human resources or customer service within a BPO. Competitive benefits start on Day 1 of employment.

Qualifications

• Must have experience in human resources and case management.
• Experience in Customer Service from a BPO or Shared Service is a plus.
• Having experience in Customer Service from a BPO/Shared Service.
• Strong analytical and critical thinking skills.
• Computer operating and database management skills.

Responsibilities

• Review medical documents related to leave accommodation of employees.
• Provide expert guidance on workplace accommodations ensuring compliance.
• Collaborate with various departments for compliance and coordination.
• Educate employees and HR on return to work and accommodation processes.
• Keep system records accurate and timely.
• Ensure workforce operations align with company goals.

Skills

Proficient in Mandarin

Proficient in English

Analytical skills

Critical thinking skills

Computer operating skills

Database management skills

Education

Bachelor's degree in any course

Tools

Database management software

Microsoft Office

Job description

On-site - Pasay No Exp Required Bachelor Full-time

Location: Pasay City

Schedule: Dayshift Schedule

Work Set-up: 100% On-site

Job Description

Employee Recognition and Rewards: Performance Bonus, Incentives

Benefits

• HMO starts on Day 1
• Government-mandated benefits
• Follow the Philippine Holiday, but must be flexible based on the business needs.

Requirements

• Proficient in Mandarin and English.
• Bachelor’s degree in any course.
• Having experience in human resources and case management.
• Having experience in Customer Service from a BPO/Shared Service.
• Strong analytical and critical thinking skills.
• Computer operating and database management skills.

Responsibilities

• Review medical documents related to leave accommodation of the employees.
• Mandarin HR Advisor is responsible for providing expert guidance on workplace accommodations and ensuring compliance.
• Collaborate and coordinate with third-party administrators, HR, Safety, Legal, Payroll, Benefits, employees, and other relevant departments or systems as needed.
• Educate employees and HR on complicated aspects of the return to work, accommodation, and complex case processes.
• Keep system records up to date to ensure the accuracy and timeliness of information and documentation.
• Ensuring that the operations and activities of the workforce are efficient and in the best interest of the company's goals.