Manager, Solutions Designer

Gcash; Philippines; On-site; PHP 1,800,000 - 2,400,000; Full time

Benefits offered by this job

Career growth

Dynamic team

Competitive compensation

Job summary

GCash is seeking a Manager, Solutions Designer to lead the design of customer-centric financial solutions in our Philippines office. You will work with stakeholders to clarify business context, translate requirements into functional and technical designs, and ensure adherence to security and regulatory standards.

You will partner with Product Owners and Delivery teams to prioritize features, validate implementations, and drive design governance.

Qualifications

• 8+ years in a business analyst, systems analyst/design or related roles.
• Business and technical background bridging requirements to solutions.
• Must be customer-oriented with relevant technology know-how to bridge requirements to solutions.
• Experience in agile delivery model with multi-disciplinary teams.

Responsibilities

• Understand customer needs by clarifying business context and requirements.
• Design solutions by elaborating customer experience, processes, and business rules.
• Translate requirements into functional and technical design specifications.
• Ensure solutions adhere to industry standards, security protocols, regulatory and internal requirements.
• Collaborate with Product Owners to prioritize features and present tradeoffs and risks.
• Work with the technical team to validate the solution and ensure traceability.
• Lead functional and technical assessments and design reviews through lifecycle stages.
• Author and maintain product solution documents and artifacts.
• Act as subject matter expert for assigned products and services.
• Contribute to solution design principles and standards and ensure compliance.
• Lead and participate in continuous improvement initiatives.
• Lead/participate in solutions design guild activities.

Skills

Business Acumen

Problem Solving

Technical Expertise

Communication

Job description

Manager, Solutions Designer

Company : Gcash Job Type : Full Time Philippines

Job Description - Manager, Solutions Designer

Do you want to take the first step in making Filipinos’ lives better everyday? Here in GCash we want to stay at the forefront of the FinTech industry by creating innovative, meaningful, and convenient financial solutions for the nation! G ka ba? Join the G Nation today!

Responsibilities (DOES)

• Understand customer needs by working closely with stakeholders to clarify business context, objectives and requirements

• Design solutions by

  • Elaborating customer experience, process flows, and business rules

  • Assessing high-level impact of requirements to products, processes and systems

  • Translating requirements into functional and technical design specifications

  • Ensuring solutions adhere to industry standards, security protocols, regulatory and internal enabling team requirements

• Collaborate with Product Owners in enriching requirements with industry and business readiness perspective, and prioritizing features by presenting tradeoffs and risks

• Work with the rest of the technical team to validate the solution

  • Instill solution-requirement traceability and address technical constraints and limitations, working with the Solution Architects and Delivery Engineers

  • Provide inputs to test analysis of Quality Assurance especially for edge cases, high risk and/or complex scenarios

• Lead/participate in functional and technical assessments (e.g. RFP functional compliance evaluation) and design reviews to ensure that the solution is meeting its objectives as it progresses from concept to specification, design, development and launch.

• Author, update and maintain the accuracy and usability of product solution documents and artifacts

• Act as the subject matter expert for assigned products and services and related industry/field

• Author and/or contribute to solution design principles and standards and ensure compliance

• Lead and/or contribute to continuous improvement initiatives

• Lead/participate in solutions design guild activities

Qualifications

• Minimum 8 years in a business analyst, systems analyst/design or related roles

• With a business and technical background, having previous experience in process, product and solutions design and development

• Must be customer-oriented with relevant technology know-how to bridge requirements to solutions

• With experience in agile delivery model and working well within multi-disciplinary teams to meet strategic objectives

• Should have a strong background in process engineering and/or tech/business operations

Skillsets (Displays)

• Business Acumen. Has an understanding of the business and awareness of the specific industry to design solutions for the unique needs of the customer sector.

• Problem Solving Skills. Analyzes pain points, problems and challenges and crafts solutions to address them

• Technical Expertise. Knows and understands system/platform logical components and capabilities, system interactions and flows and underlying system architecture

• Communication skills. Able to clearly convey in simple terms technical concepts and jargon

Project Management. Manages deliverables to be within committed timeline, and target quality levels

What We Offer

Opportunity for career growth and development in the #1 FinTech company in the country Working with a dynamic and highly collaborative team who want to change the game A company that values their people with highly competitive and flexible compensation and benefits package