Manager (LubeServ Sales and Operations)

SEAOIL Philippines, Inc.; Pasig; On-site; PHP 800,000 - 1,200,000; Full time

Job summary

A leading fuel company in the Philippines is looking for a Manager (LubeServ Sales and Operations) to lead their sales team and manage operational activities. The ideal candidate will have a Bachelor's degree in relevant fields and 5-7 years of experience in sales and operations. This role requires developing sales strategies, optimizing processes, and monitoring performance to drive revenue growth. The candidate should be willing to work extended hours and travel as needed.

Qualifications

• 5-7 years of relevant experience in sales, operations, or service management.
• Proven track record in managing teams and achieving sales targets.
• Experience in automotive, service, or retail operations industry preferred.

Responsibilities

• Lead LubeServ sales team to drive revenue growth and set targets.
• Manage day-to-day operations for business efficiency.
• Develop sales strategies for maximizing customer acquisition.
• Coordinate with internal stakeholders for service delivery.
• Monitor operational performance and improve process efficiency.

Skills

Sales target achievement

Team management

Operational efficiency improvement

Customer service

Education

Bachelor's degree in Business Administration/Management, Marketing, or Engineering

Job description

Are you ready to start your legaSEA? SEAOIL is looking for passionate talents to help make a difference in the lives of Filipinos and fuel their better future. Here's your chance to grow your career with the largest and leading independent fuel company in the country - join us as our Manager (LubeServ Sales and Operations)!

What is this role about?

Leads and manages the sales and operational activities of LubeServ, ensuring efficient day-to-day business operations while driving revenue growth.

Oversees the sales team, coordinating customer generation and prospecting initiatives, and ensures seamless collaboration with internal teams to optimize processes, service delivery, and operational performance.

This role drives revenue growth and operational efficiency for LubeServ by ensuring effective sales execution, optimized processes, and seamless service delivery, directly contributing to the company's performance objectives.

What will YOU do?

• Lead the LubeServ sales team to drive revenue growth by setting sales targets, monitoring performance, and providing coaching to Sales Officers.

• Manage day-to-day operations to ensure business efficiency by coordinating workflows, resolving operational issues, and maintaining service standards.

• Develop sales strategies to maximize customer acquisition by identifying market opportunities, analyzing sales data, and implementing lead generation initiatives.

• Coordinate with internal stakeholders to optimize service delivery by aligning operations with Technical Development, Marketing, and Franchise Management teams.

• Monitor operational performance to improve process efficiency by tracking KPIs, identifying gaps, and recommending corrective actions.

• Implement operational policies and procedures to ensure compliance and standardization by reviewing existing processes and enforcing company standards.

• Report on sales and operations metrics to support informed decision-making by preparing regular performance reports and presenting insights to leadership.

• Resolve customer and operational issues to maintain high service quality by addressing escalations promptly and coordinating with relevant teams.

• Facilitate team development to enhance skills and capabilities by conducting training sessions, mentoring staff, and fostering knowledge sharing.

• Optimize resource allocation to support operational efficiency by planning manpower, tools, and workflow distribution across LubeServ operations.

• Performs other functions that may be assigned from time to time.

What will YOU need?

• Bachelor's degree in one of the following fields: Business Administration / Management Marketing / Sales, Engineering (Mechanical, Industrial, Automotive, or related); Master's degree (MBA or equivalent) is preferred but not required

• 5-7 years of relevant experience in sales, operations, or service management.

• Proven track record in managing teams, achieving sales targets, and improving operational efficiency.

• Experience in the automotive, service, or retail operations industry is highly preferred.

• Other Preferences: Willing to extend working hours, holidays, or weekends, as needed; willing to do field work, as needed; and willing to travel domestically for deployment and other assignments.