Manager, Information Risk Management

Company 81 - Manulife Data Services Inc.; Manila; Hybrid; PHP 1,500,000 - 2,100,000; Full time

Job summary

Manulife/John Hancock in Manila seeks a Manager, Information Risk Management to provide independent second-line oversight across information security, technology risk and business resiliency for the GWAM segment. The role offers an opportunity to influence enterprise risk decisions while aligning with global risk frameworks and regulatory requirements.

You will partner with risk, IT and business teams to review controls, challenge risk assessments, and support governance, reporting and

Qualifications

• Minimum 5 years of experience in Information Security, Technology Risk, or Business Resiliency within a large enterprise.
• Proven experience in second-line of defense (L2) oversight and risk management practices.
• Bachelor’s degree in computer science, information security, or related field; strong regulatory knowledge.

Responsibilities

• Provide second-line information risk oversight across GWAM, ensuring alignment with global risk frameworks, policies, and standards.
• Perform independent review and effective challenge of technology risk assessments, controls, and remediation plans.
• Collaborate with business, IT, and risk teams to ensure proper design and execution of key controls, including business continuity and disaster recovery readiness and testing.
• Review and challenge risk exceptions, incidents, and third-party/vendor risk assessments, ensuring appropriate risk treatment and identification of root causes.
• Support risk governance, reporting, and continuous improvement initiatives, including automation and analytics.

Skills

Information Security

Technology Risk

Business Resiliency

Regulatory knowledge

Education

Bachelor's degree in Computer Science / Information Security

Tools

PowerBI

Job description

We’re looking for a Manager, Information Risk Management to join our team at MGS. In this role, you are expected to provide independent second-line-of-defense (L2) oversight across information security, technology risk, privacy, and business resiliency for the Global Wealth and Asset Management (GWAM) segment. This role offers the opportunity to influence enterprise-level risk decisions while ensuring alignment with global information risk frameworks and regulatory requirements.

Position Responsibilities:

• Provide second-line information risk oversight across GWAM, ensuring alignment with global risk frameworks, policies, and standards
• Perform independent review and effective challenge of technology risk assessments, controls, and remediation plans
• Collaborate with business, IT, and risk teams to ensure proper design and execution of key controls, including business continuity and disaster recovery readiness and testing
• Review and challenge risk exceptions, incidents, and third-party/vendor risk assessments, ensuring appropriate risk treatment and identification of root causes
• Support risk oversight in technology change initiatives and programs, ensuring risks are identified and assessed early
• Monitor and report on risk exposure, compliance with risk appetite, and emerging technology or regulatory risks
• Support risk governance, reporting, and continuous improvement initiatives, including automation and analytics

Required Qualifications:

• Minimum 5 years of experience in Information Security, Technology Risk, or Business Resiliency within a large enterprise
• Proven experience in second-line of defense (L2) oversight and risk management practices
• Bachelor’s degree in Computer Science, Information Security, or a related field
• Strong knowledge of global regulatory environments and information risk frameworks
• Experience using risk reporting and analytics tools (e.g., PowerBI)

Preferred Qualifications:

• Professional certifications such as CISSP, CISA, CRISC, FAIR, or MBCP
• Experience in Wealth & Asset Management, Investments, or Financial Services
• Background in risk advisory or consulting roles
• Knowledge of AI, automation, or advanced analytics in risk management
• Strong communication skills with the ability to translate technical concepts to non-technical stakeholders

When you join our team:

We’ll empower you to learn and grow the career you want. We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words. As part of our global team, we’ll support you in shaping the future you want to see.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law. It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact [e-mail].

Working Arrangement Hybrid

We’re Manulife. And we’re on a mission to make decisions easier and lives better. Better is what drives us. It’s what inspires us to find new ways to support customers and colleagues in living longer and healthier lives. It’s the reason we’re dedicated to investing in digital innovation and industry-leading AI, and accelerating a sustainable and economically inclusive future. Joining us means you’ll be empowered to learn and grow your career. We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words. And as part of our global team, you’ll help shape the future you want to see – and discover that better can take you anywhere you want to go.

We’re proud of our accomplishments and recognition.

Recent awards include: 2026 Gallup Exceptional Workplace Award Winner Manulife Named one of Forbes World’s Best Employers 2025 Financial Times World’s Best Employers Asia-Pacific 2026 We’ve been recognized as one of Canada’s Top 100 Employers 2026 #1 Life Insurer for AI Maturity by Evident 2026