Manager Customer Manufacturing Quality

Nexperia; Cabuyao; On-site; PHP 1,800,000 - 3,000,000; Full time

Benefits offered by this job

Competitive salary

Benefits package

Professional development

Safety and well-being

Job summary

Nexperia in the Philippines, Laguna operates a high‑end semiconductor manufacturing environment seeking a Senior Quality/Process Engineering Manager. You will lead quality assurance, drive process improvements, and ensure customer satisfaction by preventing non-conformities across the production area.

You will mentor engineers, coordinate with cross‑functional teams, and apply Six Sigma and data‑driven methodologies. A technical degree and extensive experience are required.

Qualifications

• 10+ years in semiconductor manufacturing
• 4+ years in a supervisory role with direct reports
• 4+ years in customer or manufacturing quality
• 4+ years in process engineering; NPI experience a plus

Responsibilities

• Ensures changes in assigned area do not cause quality non-conformities
• Prevents non-conforming units from leaving the factory or reaching customers
• Handles customer feedback, requests and complaints in assigned area
• Interacts with Operators, Technicians, QCs and cross-functional teams as needed

Skills

FMEA

SPC

Process characterization

Data-driven problem solving

Leadership

Communication

Teamwork

MS Office

Power BI

Education

Bachelor's degree in engineering

Master's/Doctorate a plus

Six Sigma/PM certification a plus

Tools

Excel

PowerPoint

Word

Project

JMP

Minitab

Spotfire

Power BI

Job description

Job Description:

This is your new job:

• Ensures that changes in his/her assigned area will not result to any quality non-conformities.
• Ensures that no non-conforming units from his/her assigned area leaves the factory and/or reach the customer.
• Ensures customer satisfaction by diligently handling customer requests, feedbacks, and complaints, related to his/her assigned area.
• Makes use and processes signals, data, tools and resources that would help carry out above mentioned responsibilities.
• Interacts with Operators, Technicians and Line QCs, works with cross functional team, liaises with BE counterparts and business groups as needed.
• Accountable for the work responsibilities, career growth and well-being of engineers assigned to his/her area.

This is you:

Educational Background:

• Bachelor’s degree in engineering. Masteral / Doctorate is a plus.
• Six Sigma and/or Project Management certification is a plus.

Minimum work experiences:

• Minimum of 10 years of experience in a semiconductor manufacturing environment.
• Minimum of 4 years supervisory level, with engineers as direct reports.
• Minimum of 4 years as experience as customer and/or manufacturing quality section.
• Minimum of 4 years experience in process engineering. NPI experience is a plus.

Skills & Character sets:

• Strong proficiency in FMEA, SPC, process characterization, and data‑driven problem‑solving to ensure robust quality performance.
• Results‑driven and innovative professional with demonstrated leadership, communication, and teamwork skills.
• Analytical and detail‑oriented, with excellent problem‑solving ability and risk‑based thinking.
• Fast learner who works effectively under pressure and with minimal supervision.
• Proficient in Microsoft Office tools (Excel, PowerPoint, Word, Project). Experienced with analytical platforms such as JMP, Minitab, Spotfire, and Power BI.
• Skilled in data mining and analysis across multiple systems (CMSS, AWACS, eForms, etc.).
• Strong personality, loves challenge and agent of change.

Why work for us:

• Competitive salary and benefits package
• Opportunities for professional development and growth
• A commitment to workplace safety and employee well-being
• An innovative, fast-paced and dynamic work environment

Talent acquisition based on Nexperia vacancies is not appreciated. Nexperia job adverts are Nexperia copyright material and the word Nexperia is a registered trademark.

D&I Statement

As an equal-opportunity employer, Nexperia values diversity not just because it is the right thing to do but because diverse teams perform better. We are dedicated to being inclusive, and a proof point of this dedication is that we were the main partner of the very first Dutch Paralympic Team NL House during the Paris 2024 Paralympic Games. Our recruitment process is inclusive and accessible to all, and we consider all applicants fairly, as well as providing a safe work environment and reasonable adjustments where requested.

In addition, we offer our colleagues the possibility to join employee resource groups such as the Pride Network Group or global and local Women's groups. Nexperia is committed to increasing women in management positions to 30% by 2030.