Manager Brokerage and Specialized Operations

empower; Manila; On-site; PHP 2,000,000 - 3,000,000; Full time

Job summary

PVH is seeking a Manager to lead a team of operational associates in brokerage operations, overseeing stock plan services, new account principal review, and trade desk processing.

You will ensure day‑to‑day execution with strong regulatory compliance, risk controls, and a high‑quality experience for customers, plan sponsors, and participants, while driving process improvements and automation to scale operations.

Qualifications

• Bachelor's degree or four additional years of financial services or operations experience.
• FINRA Series 7 and Series 24 licenses required within established timelines.
• FINRA Fingerprinting required.
• Minimum of 7 years of financial services experience.
• Experience with stock plan services preferred.
• Experience leading brokerage operations or related teams.
• Knowledge of stock plan administration, equity awards, and workflows.
• Understanding of SEC, FINRA, IRS regulations affecting stock plan services.

Responsibilities

• Lead a team of associates for operational support of stock plan services and equity compensation programs.
• Oversee review and approval of new retail brokerage accounts, including CIP requirements.
• Manage brokerage account transaction processing including contributions, withdrawals, and maintenance.
• Supervise Retail Brokerage Trade Desk operations including real-time review and approvals.
• Oversee RSUs, stock options, ESPPs, and related stock plan activities.
• Ensure controls, risk management, and compliance through reconciliations and issue resolution.
• Collaborate with Compliance, Legal, and Technology to meet regulatory requirements.
• Drive process improvements and scalability of operations.

Skills

Leadership

Regulatory compliance

Process improvement

Communication

Problem-solving

Education

Bachelor's Degree in Business, Finance, or Accounting

Job description

Overview

The Manager leads a team of operational associates responsible for brokerage operations, including stock plan services, new account principal review, brokerage account processing, and Brokerage Trade Desk operations. The role is accountable for day‑to‑day execution of these functions, ensuring operational excellence, regulatory compliance, effective risk management, and a high‑quality experience for brokerage customers, stock plan participants, and plan sponsors.

What you will do

• Lead a team of associates responsible for operational support of stock plan services and equity compensation programs.
• Lead a team of FINRA‑registered Principals responsible for the review and approval of new retail brokerage accounts, including identity verification, Customer Identification Program (CIP) requirements, and compliance with applicable regulatory and firm policies.
• Lead a team of associates responsible for brokerage account transaction processing, including contributions, withdrawals, and account maintenance.
• Lead associates responsible for retail Brokerage Trade Desk operations, including real‑time review, approval, rejection, and supervisory oversight of customer trade orders.
• Oversee operational processing associated with RSUs, stock options, ESPPs, performance‑based awards, participant share transactions, and related stock plan activities.
• Support operational readiness and execution for high‑volume stock plan events, including vesting cycles, ESPP purchase periods, option exercise activity, share releases, and corporate action events.
• Ensure effective reconciliation, exception management, trade correction, and issue resolution processes are maintained to mitigate operational and financial risk.
• Partner with Trade Desk, Brokerage Supervision, Compliance, Legal, and Technology teams to ensure operational processes meet business, regulatory, and risk management requirements.
• Serve as an escalation point for complex brokerage customer, stock plan participant, plan sponsor, and operational issues.
• Drive process improvement, automation, and workflow optimization initiatives to improve efficiency, scalability, and service quality.
• Monitor operational metrics, service levels, risk indicators, and quality measures to ensure departmental objectives are achieved.
• Hire, coach, develop, and lead employees while fostering a culture of accountability, collaboration, and continuous improvement.
• Other duties as assigned.

What you will bring

• Bachelor's Degree in Business, Finance, Accounting, or, in lieu of a degree, four additional years of financial services or operations experience.
• FINRA Series7 and Series24 licenses required within established timelines.
• FINRA Fingerprinting required.
• Minimum of 7 years of financial services experience.
• Experience with stock plan services preferred.
• Experience leading brokerage operations, or related financial services teams.
• Knowledge of stock plan administration, participant servicing, equity award processing, and stock plan transaction workflows.
• Knowledge of brokerage trade lifecycle processes, reconciliations, trade corrections, and operational controls.
• Understanding of SEC, FINRA, IRS, and other applicable regulations impacting stock plan services and brokerage operations.
• Experience managing operational risk, audit activities, compliance reviews, and control environments.
• Strong process improvement, workflow automation, and operational scaling experience.
• Demonstrated success leading and developing high‑performing operational teams.
• Excellent communication, organizational, analytical, and problem‑solving skills.

We are an equal opportunity employer with a commitment to diversity. All individuals, regardless of personal characteristics, are encouraged to apply. All qualified applicants will receive consideration for employment without regard to age, race, color, national origin, ancestry, sex, sexual orientation, gender, gender identity, gender expression, marital status, pregnancy, religion, physical or mental disability, military or veteran status.